Job Description

Job Overview

We are seeking a professional and organized Receptionist to join our team. The ideal candidate communicatesconfidently in

English

and

Mandarin

?as the first point of contact for visitors and callers, ensuring a positive and efficient experience. This role requires excellent communication skills, strong organizational abilities, and proficiency with office software. Experience in medical is plus, but not mandatory. The Receptionist will handle various administrative tasks to support smooth office operations and provide exceptional customer service.

Duties

Greet visitors and clients warmly, providing a welcoming environment Manage multi-line phone systems, directing calls accurately and professionally Schedule appointments and maintain calendars using Microsoft Office and Google Workspace tools Perform data entry with high accuracy, updating client records and filing documents systematically Handle incoming and outgoing correspondence, including emails and mail distribution Assist with billing, bookkeeping, and QuickBooks entries as needed Maintain organized front desk area, ensuring all supplies are stocked and accessible Support administrative functions such as proofreading documents, managing files, and supporting customer support inquiries Provide exceptional customer service by addressing questions or concerns promptly and courteously Support medical or dental office operations by managing patient information and appointment scheduling if applicable

Qualifications

Proven experience in office administration, clerical work, or customer service roles Familiarity with QuickBooks, Microsoft Office Suite (Word, Excel), Google Workspace, and data entry systems Strong organizational skills with attention to detail and accuracy in typing and proofreading Excellent phone etiquette with experience handling multi-line phone systems Ability to manage filing systems efficiently and perform administrative tasks independently Previous experience in medical or dental offices is advantageous but not required Strong computer skills with the ability to adapt to various software platforms Demonstrated organizational skills with the ability to prioritize tasks effectively Professional appearance and demeanor with excellent communication skills
This position offers an engaging work environment where professionalism and customer service are highly valued. The successful candidate will play a vital role in maintaining efficient office operations while delivering outstanding support to clients and team members alike.

Job Types: Full-time, Part-time

Pay: $18.00-$20.00 per hour

Benefits:

Extended health care On-site parking
Language:

Mandarin (preferred)
Work Location: In person