Job Description

Benefits:

• Dental insurance
• Training & development
• Vision insurance

Essential Duties/Responsibilities

• Welcoming visitors and identifying the purpose of their visit before directing them to the appropriate department/area
• Providing administrative assistance with typing, filing, drafting memos, communications, taking detailed messages, or working on presentations to assist the General Manager, Managers, and Directors; assist with projects, whatever is required
• Answer multi-line phone system
• Coordinate staff meetings for managers and their teams
• Be a brand ambassador
• Possess excellent written and communication skills
• Must be detail-oriented and have excellent organizational skills
• Must have multitasking capabilities and technical prowess
• Prepare, sort, and distribute incoming and outgoing mail and packages
• Personable demeanor on the telephone and in-person
• Have an unwavering dedication to customer service
• Maintain comprehensive and accurate records
• Order clothing
• Assist with onboarding/preparing for new team members
• Sending samples out
• Take excellent detailed messages
• All other duties as assigned

Competency - Knowledge, Skills, and Abilities:

• Knowledge of Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Adobe, One Drive, Share Point)
• Excellent Communication skills
• Typing skills - 45-50 WPM
• Ability to be assertive, empathetic, inspiring, and engaging with others
• Ability to learn and operate our primary operating systems

POSITION DESCRIPTION
Last Updated 07/26/2022 Page 2 of 3

• Ability to answer and communicate with independent franchises and customers via phone and email
• Ability to work with office equipment (fax, computer, scanner, calculator, postage meter, etc.)
• Ability to work independently
• Ability to pass and maintain a satisfactory background check
• Ability to operate a vehicle safely
• Stress Management and Composure
• Problem Solving and Conflict Resolution
• Maintain a level of confidentiality
• Follow the Paul Davis Values, Vision, Mission, and 10 Serving Basics

Compensation: $20.00 - $24.00 per hourSince 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.Our Vision:To Provide Extraordinary Care While Serving People In Their Time Of Need.Our Values:Deliver What You PromiseRespect The IndividualHave Pride In What You DoPractice Continuous ImprovementOur Mission:To provide opportunities for great people to deliver Best in Class results

Paul Davis