Job Description

Beauty Works Day & Medi Spa is a luxurious and tranquil retreat, offering our clients a wide range of rejuvenating services in a serene environment. We are looking for an enthusiastic, friendly, and professional Spa Receptionist to join our team. If you're passionate about customer service, wellness, and creating a calming experience for others, we would love to have you with us!

Position Summary:

As a Spa Receptionist, you will be the first point of contact for all guests. You'll ensure that each guest receives a warm welcome, a seamless check-in experience, and exceptional customer service throughout their visit. You'll also handle administrative tasks and provide support to the spa team, helping to maintain the smooth operation of the spa.

Key Responsibilities:

Greet guests with a friendly and professional attitude upon arrival.

Assist guests with booking, confirming, and rescheduling spa appointments.

Answer phone calls, emails, and messages in a timely and courteous manner.

Maintain a clean and welcoming reception area.

Process payments and handle cash/credit transactions.

Provide information on spa services, promotions, and packages.

Collaborate with spa therapists and staff to ensure excellent service.

Assist with retail product sales and recommend appropriate products to clients.

Manage guest requests, concerns, and special needs promptly.

Maintain accurate client records and appointment schedules.

Handle administrative tasks such as filing, inventory tracking, and supply management.

Qualifications:

High school diploma or equivalent (some college preferred).

Previous experience in a customer service or receptionist role is a plus.

Excellent communication and interpersonal skills.

Strong organizational and multitasking abilities.

Proficient in using office software (Microsoft Office or equivalent).

Knowledge of spa treatments and services is a plus, but not required.

Positive, friendly, and professional demeanor.

Ability to work well in a team-oriented environment.

Flexibility with working hours, including weekends and holidays.

Why Join Us?

Competitive pay and commission.

Opportunities for career growth and development.

Discounts on spa services and retail products.

A positive, supportive, and fun work environment.

If you're ready to join a team dedicated to providing outstanding service and creating a peaceful experience for our guests, apply now! We can't wait to meet you!

To Apply:

Please send your resume and a brief cover letter to hr@beautyworksspa.com or apply through our website https://beautyworksspa.com/about-beauty-works-spa-2/join-the-beauty-works-team/ .

Beauty Works Day & Medi Spa is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: $19.00-$20.00 per hour

Expected hours: 35 - 40 per week

Benefits:

Flexible schedule On-site parking Store discount
Shift:

8 hour shift
Work days:

Every Weekend
Work Location: In person

Application deadline: 2025-03-27