Job Description

About Future Tint

Future Tint specializes in the professional installation of high-quality window films for both residential and commercial properties, serving Manitoba and Northern Ontario. Their services span decorative, solar-architectural, and safety & security films, helping homeowners and businesses reduce glare, cut UV exposure, lower energy costs, maintain views, and strengthen building security. We are a certified SelectPro dealer for the premium brands Llumar and Vista, ensuring expertise in product selection and installation. We pride ourselves on quality, precision, and exceptional service. Our team is passionate about making every interaction smooth, professional, and memorable from first contact to project completion.

About the opportunity:

We're looking for a full time permanent Receptionist who will be the first point of contact for our customers and the organizational hub for our team. This position plays a key role in managing communications, organizing information, and ensuring that client experiences are seamless and consistent. This role is instrumental in keeping our workflow smooth, our communication professional, and our clients happy.

The ideal candidate:

Excellent communication and interpersonal skills, you love interacting with people and making great first impressions. Demonstrate professionalism in client interactions and follow ups. Strong organizational and time management skills, with attention to detail. Comfort with social media engagement and digital communication. A proactive, dependable attitude with the ability to stay calm under pressure.

Key Responsibilities

Answer and triage all incoming calls, emails, and messages promptly and professionally. Perform 100% of systematic follow-ups on unrealized quotes using approved scripts and timelines. Engage with clients and potential leads through social media by responding to messages and comments on posts. Maintain an organized OneDrive digital filing system, ensuring files are easy to locate and share. Update TintPro regularly with job status changes, signed contracts, client notes, and attachments. Relay job updates and to-do lists to team members via tasks and pipeline allocations. Support email management, sorting, and prioritizing messages to prevent backlog. Collaborate closely with project managers and schedulers to ensure accurate communication and efficient workflow. Maintain a tidy and professional office and kitchen area.

Education, skills and experience:

A minimum of 2 years of previous administrative, receptionist, or customer service experience is required. Minimum of a high school diploma is required, a certificate or diploma in Office Administration, Business Administration from a recognized college or technical institute if preferred. Proficiency with Microsoft Office, OneDrive, SharePoint and basic CRM or project management tools is required; experience with TintPro would be considered an asset. This position has a starting rate to increase with experience, and opportunities for bonus performance incentives.
Job Types: Full-time, Permanent

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

Dental care Extended health care Life insurance On-site parking Vision care
Work Location: In person