Job Description

We are currently seeking a fun loving, motivated, energetic individual to join the team working Reception. The ideal candidate will be well-traveled, have knowledge of hostel culture, local visitor information, culinary recommendations and travel event information.

International students are not eligible due to funding requirements . Must be

under the age of 30

and a

permanent resident of Canada

(Qualifications for the position under Canada Summer Jobs)

Please submit full resume with a little introduction about yourself.

Responsibilities:

Knowledge of local tourism activities and promote access to outdoor gear rental and local outdoor tourism agencies considered an asset Ensuring a calm and welcoming atmosphere for guests - guests are priority taken care of - escorting guests to where they need to go, giving run downs of the business as per welcoming list Daily room checks, bi-hourly checks Reception duties, opening as per opening SOP, closing as per closing SOP Ensure laundry is completed by the end of shift Prepare rooms, arrange decorations, media equipment, and furniture for social or business functions Manage guest inquiries and bookings via phone, email, and in-person Answer telephones and respond to customer inquiries Ensure accurate billing and payment processing Operates cash register and general administrative duties Check guests in and out of system, including deleting and inputting door codes accurately Maintain a clean and organized front desk area Work closely with housekeeping and maintenance staff to ensure guest rooms and public areas are well-maintained General duties include tidying/cleaning washrooms, kitchen bar and public areas

Job Specifications:

Able to work independantly and as a team Heavy lifting involved (approximately 40lbs) Ability to multitask and prioritize tasks effectively Detail-oriented and able to maintain accurate records Professional attitude and physical stamina required Professional and courteous demeanor First Aid Certification considered an asset Mandatory SmartServe Preference will be given to candidates that are bilingual, know the local area and have a vested interest in outdoor adventure. Operate computer systems and basic knowledge of Excel, Microsoft and Outlook an asset Able to problem solve possible booking, guest issues Assist in bar serving and making drinks - Smartserve considered an asset
Expected Availablity - Shifts may fall between 12pm-10pm, evenings and weekends

First two weeks are training shifts transition to Full-time when the busier season starts from July-September, under the Canada Summer Jobs Program (30 hrs/week).

Job Type: Part-time

Pay: $17.50 per hour

Expected hours: No more than 30 per week

Benefits:

Store discount
Flexible language requirement:

French not required
Schedule:

Evening shift Monday to Friday Weekends as needed
Application question(s):

Are you under the age on 30? (Qualifications for the position under Canada Summer Jobs) Are you a Permenant Resident of Canada? (Qualifications for the position under Canada Summer Jobs) Do you have your SmartServe? ( Due to this position as an evening shift: this is an asset)
Work Location: In person