Job Description

Nestor & Associates CPA, a boutique accounting firm located in the Lynn Valley neighborhood of North Vancouver, is seeking an exceptional individual from the North Shore community to join our team as a Receptionist / Administration Assistant. With a dependable commitment to delivering unparalleled customer service, we are dedicated to finding a candidate who embodies professionalism, exceptional communication skills, and a warm and welcoming demeanor. Key Responsibilities: As a Receptionist / Administration Assistant at Nestor & Associates CPA, you will play a pivotal role in ensuring the smooth daily operations of our office. Your responsibilities will include:

• Client Engagement: Skillfully communicating with clients through various channels such as email, letters, and telephone, creating an exceptional client experience from the first point of contact. Must have high written and verbal proficiency in English.
• Client Assistance: Greeting and providing exemplary assistance to clients, making them feel valued and well-cared for.
• Telephone Management: Handling incoming calls and messages adeptly, ensuring efficient communication flow.
• Professional Correspondence: Crafting and refining correspondence to reflect the highest level of professionalism.
• Information Management: Organizing and maintaining both paper and electronic client information accurately and confidentially.
• Financial Tasks: Managing Accounts Receivable and Accounts Payable tasks with precision.
• Scheduling Mastery: Skillfully managing the office calendars and multiple office email inboxes demonstrating exceptional organizational skills.
• Comprehensive Administrative Support: Providing a range of administrative support functions as needed to enhance overall operational efficiency.

Qualifications and Competencies Our ideal candidate possesses a combination of attributes that contribute to their effectiveness in this role:

• Professional Presence: Displaying a polished and poised demeanor that aligns with the firm\'s professional image.
• Reliability: Consistently demonstrating punctuality and dependability in all responsibilities.
• Effective Communication: Showcasing excellent telephone etiquette, exceptional written and verbal communication skills in English, and adaptable interpersonal skills.
• Multitasking Prowess: Thriving in a fast-paced environment, effectively managing multiple tasks and deadlines.
• Autonomous Initiative: Demonstrating the ability to work independently and take proactive ownership of tasks and projects during quieter periods, ensuring the seamless continuation of office operations.
• Confidentiality: Upholding strict client confidentiality and maintaining the highest ethical standards.
• Technical Proficiency: Demonstrating proficiency in Microsoft Word and Excel, enabling efficient document management and data analysis.
• Adaptability: Showing a willingness to work overtime when needed and a proactive attitude towards learning and taking on additional responsibilities.
• Ancillary Skills: While not mandatory, experience in bookkeeping and familiarity with QuickBooks would be advantageous.

Application Process: To express your interest in this role, kindly submit a cover letter and your curriculum vitae in PDF format only. In your cover letter, please include your remuneration expectations. We value your interest and will be in touch only with applicants who align closely with our requirements. Remuneration: To be discussed based on experience Join Nestor & Associates CPA and be part of a dynamic team that values excellence, integrity, and exceptional client service. Apply now to embark on a fulfilling career journey with us. We thank you for your interest and would like to remind you that only applicants who meet our requirements will be contacted. Job Types: Full-time, Part-time, Permanent, Fixed term contract, Casual, Seasonal, Freelance Salary: $20.00-$30.00 per hour Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Ability to commute/relocate:

• North Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Experience:

• Receptionist: 2 years (preferred)
• Administrative experience: 2 years (preferred)

Work Location: In person