Job Description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Company Background

Special Risk Insurance Managers Ltd. is an industry leading Managing General Agent established over 20 years ago. Our roots derive from a long serving sports, entertainment and lifestyle insurance provider and we have grown to encompass a wide range of niche and specialty products including inland marine, aviation, marine, specialty casualty, accident, and hard-to-place property.

We are looking to add to our growing team with a full-time permanent receptionist. This position is suitable for those without any industry knowledge, but who hold previous reception experience.

**This position is based in-office 5 days per week as part of a small core group of full-time in-office staff.**

Duties:

• Reception \xe2\x80\x93 answering & transferring calls (multiple lines)
• Accepting deliveries & preparing packages for pick-up as required
• Process/typing a variety of insurance related documents
• Process policy changes, certificates & endorsements as required
• Assist underwriting staff with servicing files & attaching pertinent information to files
• Communicate with brokers via e-mail & telephone
• Clerical duties, such as electronic filing & maintenance of records

Minimum Job Qualifications & Key Personal Attributes:

• Experience running a multi-line switchboard
• Strong organizational & time management skills to complete assignments effectively and within structured timelines
• Strong writing/language & communication skills
• Keen eye for detail
• Interest in being involved with community outreach and company culture
• Understanding of Microsoft Office Suite, Microsoft Office 365 & Google Drive is an asset
• High school diploma
• Customer service experience \xe2\x80\x93 positive & professional communication skills
• Double vaccinated against Covid-19

What SRIM has to offer:

• A fulfilling company culture that provides personal support & mentorship, professional growth & career advancement opportunities
• A positive & collaborative environment where an entrepreneurial mindset thrives
• Teammates are rewarded on performance & achievement of goals
• Opportunities to support & volunteer in our communities
• We encourage and subsidize continuing education & professional designations
• Employee Assistance Program available from Day 1 facilitated through LifeWorks
• Extended medical, dental & vision benefits through Canada Life
• Employee Stock Purchase Plan through our parent company Brown & Brown, Inc. (BRO)
• RRSP Matching Program facilitated through Canada Life
• All required equipment is provided

Job Type: Full-time Permanent (37.5 hrs/week Monday-Friday)

Location: Langley (in-office) - must reside in Metro Vancouver/Fraser Valley

Starting Salary: $38,000-45,000

*Only those applicants selected for interview will be contacted*

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.