Job Description

Attendance: On-Site



Employment Category: Professional



Type of Contract: Permanent


A career as a reception coordinator in our Calgary office means being the first point of contact within Corporate & Investment Banking, offering a warm and professional welcome to clients, guests, and colleagues. As a representative of the Bank's corporate image, you'll play a key role in supporting our Executive Assistants by collaborating on a variety of tasks with enthusiasm, precision, and a commitment to excellence. Your contribution will help our executive and administrative teams at Capital Markets save time and ultimately facilitate the achievement of business line objectives.

Your Role

Greet clients, guests, and colleagues warmly and professionally, acting as a liaison between them and internal teams. Manage the reception area and meeting rooms: coordinate bookings, provide technical support, and arrange meals or beverages. Coordinate the onboarding and offboarding processes for both interns and employees, ensuring a smooth and professional experience in collaboration with internal teams. Help organize internal and client events such as closing dinners and lunch & learns. Support internal teams with travel arrangements, orders, invoices (SAP Ariba), expense reports (Concur), and other administrative tasks. Manage subscriptions, licenses, and contracts with vendors and suppliers. Oversee kitchen maintenance and monitor office supply inventory, replenishing as needed.

Your Team

Within the Corporate & Investment Banking sector, you'll be part of a team of over 90 colleagues who work in an agile, proactive, and collaborative manner to seize opportunities, stay at the forefront of technology, and continuously improve processes.

You'll collaborate closely with a dedicated group of Executive Assistants and Coordinators and report to the Section Manager, Corporate & Investment Banking. Our team stands out for its energy, strong sense of collaboration, and commitment to delivering exceptional service.

We're committed to supporting your quality of life by offering as much flexibility as possible. While this role is fully on-site to meet client and operational needs, we offer adaptable scheduling options and flexible leave to help you maintain a healthy work/life balance. Moreover, National Bank values continuous development and internal mobility. Our personalized training programs, based on experiential learning, help you master your role and explore new areas of expertise.

Prerequisites

High school diploma and at least five (5) years of relevant experience. Proficiency in MS Office 365 tools (Outlook, Teams, Word, Excel, PowerPoint, SharePoint, OneNote, OneDrive). Strong customer service orientation and attention to detail. Excellent organizational and communication skills.

Your benefits

In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
Health and wellness program, including many options

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Employee and Family Assistance Program

Preferential banking services

Opportunities to get involved in community initiatives

Telemedicine service

Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?
Come live your ambitions with us!



Additional required languages: English



Skills: Communication, Confidentiality, Interpersonal Skills, Multitasking, Organization Skills, Relationship Building, Teamwork, Client-focused, Empathy, Initiative, Learning Agility, Resiliency, Self-motivation, Proactivity, Professionalism