Job Description

Front Desk Reception Assistant

Position Type:

24 hours/week, permanent position

Hours:

Monday 8am-4:30pm, Tuesday to Friday 12.30pm - 4.30pm

Compensation:

$21.81 per hour

Key Benefits:

Three week's vacation Organization-paid life and extended health benefits after 90 days RRSP matching after 90 days Professional development opportunities

Eligible applicants:

Above the age of majority (19 years) Legally allowed to work in BC, Canada Willing to complete a Vulnerable Sector Background Check

ABOUT MISSION POSSIBLE

Mission Possible is a non-profit organization and social enterprise located in Vancouver's Downtown Eastside. We support individuals challenged by homelessness, poverty, addiction, mental illness, and other barriers to employment to achieve a renewed sense of dignity and purpose through meaningful work. Through our Employment Readiness Program, and our social enterprises, we equip our program participants with the skills, confidence, and support they need to rejoin the workforce and rebuild a self-sustaining livelihood for themselves.

ABOUT THE JOB

Job Summary:

The Front Desk Assistant (FDA) is the first point of contact for program participants, visitors and staff. They will generally work alongside the Administrative team at Mission Possible. They may also be assigned to perform administrative tasks for other teams for some days depending on the needs of the organization: Development, Employment Readiness Program (ERP), Administration, and MP Enterprises (MPE).

Working Conditions

The FDA will report to the Financial Operations Coordinator and will work at the front desk of our lobby, in an office environment. The FDA will greet guests and employees, assisting them with inquiries and administrative needs. The FDA will have access to a company computer on site that they will use only to complete assigned tasks.

Key Duties and Responsibilities:

Sit at the front desk greeting and assisting guests and employees with inquiries and administrative needs. Supporting the Admin team to manage phone calls, answer questions, organize events, manage databases, maintain office supplies, and contribute to an enjoyable shared office space by greeting and assisting guests and employees Assist with office improvement and IT support Perform admin assistant tasks assigned by the Admin team Assist the programming team with statistics management, partnership development, and administrative support as needed Assist in the facilitation of information sessions and Employment Readiness Workshops workshops. Provide administrative and logistical support to the planning of events and provide additional communication and development support needed Tasks may include: Data entry and analysis, file organization, stuffing envelopes with marketing materials, phone calls and email correspondence, etc. Other job duties as assigned.

ABOUT YOU

Our ideal candidate has:

Knowledge, Skills, Abilities

Proven organizational skills and careful attention to detail. Excellent written and oral communication skills in the English language. Fluency in other languages is an asset. Ability to multitask and balance a varied workload. The ability to stay calm and resilient in a stressful environment A professional and outgoing manner and ability to interact respectfully with a wide variety of people. The ability to work within a team environment but also to work independently. Ability to take direction and execute tasks to completion. Schedule flexibility to accommodate meetings and events as needed. Strong computer and technical support skills Strong skills using Google suite applications (docs, sheets, slides, forms).

Education and Experience:

Previous experience working in administrative or assistant positions is an asset. Previous experience in a non-profit environment is an asset.
If you feel you're a good fit for this role, please send your cover letter and resume to careers@mission-possible.ca
with "Application for Front Desk Assistant" as the subject line. While we appreciate all interested candidates, only those we wish to screen and interview will be contacted. We will be interviewing candidates on a rolling basis until we find the right fit, so we encourage you to get your application in as soon as possible. Thank you for your interest!

Job Types: Part-time, Permanent

Pay: $21.81 per hour

Benefits:

Casual dress Dental care Disability insurance Employee assistance program Extended health care Paid time off RRSP match
Application question(s):

What excites you about working at Mission Possible? Are you willing to complete and provide us with a current Vulnerable Sector Police Background check, demonstrating no prior offenses related to the role? Are you familiar with Vancouver's Downtown Eastside Community?
Experience:

Administrative: 1 year (required)
Work Location: In person