Under the direction of the Supervisor, Client Services, the Reception Administrative Support position is the first point of contact for tenants, applicants, and the general public. The incumbent provides clerical support to the Supervisor, Client Services and to employees working in client services to ensure effective client service and the efficient running of the office.
Responsibilities
Receive phone calls and walk-in inquiries from tenants and the public.
Assist with mailing and receiving applications and connecting clients with appropriate contacts.
Coordinate applicant intake, enter applications, manage waitlist, complete applicant reference checks, and collect appropriate documentation from applicant when required.
Distribute mail, manage email inboxes, file paperwork, and maintain filing system.
Prepare various correspondence, including those for tenant arrears and process tenant payments.
Formulate reports, schedule appointments and record meeting minutes.
Provide backup support for the Maintenance Clerk.
Qualifications
Must Have
Grade 12 or high school equivalent, plus one-year business course with two years' related experience.
Competency in desktop software, including Microsoft Office.
Excellent organizational skills, with the ability to establish priorities.
Strong attention to detail and ability to manage deadlines.
Solid written and verbal communication, client service oriented and adaptable to change.
Effective interpersonal skills when dealing with co-workers, tenants, contractors, vendors, and the public.
Nice to Have
Competency in Yardi Property Management software.
Current Emergency First Aid and/or WHMIS certifications.
The Fine Print
An equivalent combination of training, education and experience may be considered.
Work With Us
Salary:
$21.45- $23.35 hourly (CL 13)
Schedule:
35-hour work week
Full-time permanent employees also receive:
Comprehensive benefits including health, dental, life insurance, and pension
Paid vacation, holidays, sick time and additional leaves
Work-life balance supports such as modified work weeks
Professional development and career growth opportunities
Employee and Family Assistance Program
Apply Today
We value diversity and are committed to fostering an inclusive workplace that reflects the communities we serve. If you require accommodation at any stage of the process, please let us know. If you're part of an equity group, we encourage you to self-identify when applying.
Please submit your application through
CareerBeacon.com.
We thank all applicants for their interest, but only those selected for an interview will be contacted.
Job Type: Full-time
Pay: $21.45-$23.35 per hour
Work Location: In person
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