Job Description

Overview

The primary responsibility of the Sales/Receiving Associate is to provide excellent customer service to anyone who enters the store. Remaining polite, courteous, and professional, this position will assist customers and support Stepping Stones Crisis Society fundraising efforts through social enterprises.

Responsibilities

Receive and process incoming donations in a respectful and organized manner Sort, categorize, and assess donated items for quality, cleanliness, and suitability for sale Price, tag, and prepare merchandise for display in accordance with established guidelines Stock items according to established merchandising standards Know and adhere to all federal, provincial and local government regulations regarding resale and disposal of items Maintain a clean, safe, and welcoming retail environment at all times Handle all donations with sensitivity, recognizing the intent and value of community contributions Ensure safety protocols are followed when lifting, moving, or sorting donated items Maintain safe and accessible public donation drop-off zones Assists with the movement of donations, inventory, and refuse (e.g., garbage, recycling) between store locations and storage areas, ensuring safe and efficient handling Operate the cash register and process transactions accurately when required

Experience

Previous experience in shipping, receiving is preferred. Ability to work all shifts, as required for the needs of the business. Flexible availability to work various shifts as required by business operations Demonstrates and promotes enthusiasm, initiative, and a strong commitment to the organization's mission Friendly, outgoing, and approachable with strong interpersonal skills Team-oriented with a willingness to collaborate and support others Physically capable of performing all required tasks, including lifting, bending, and standing for extended periods Proficient in reading, writing, speaking, and understanding English; able to follow written and verbal instructions Politically and culturally sensitive; able to engage with clients and volunteers in a respectful, non-judgmental manner Maintains confidentiality, professionalism, integrity and a consistently positive work attitude Self-motivated with the ability to work independently and as part of a team Must possess a current and clear Criminal Record Check Standard First Aid and CPR certification is considered an asset Ability to work effectively in a fast-paced environment and prioritize effectively

Education:

Completion of high school. Minimum of 1 year's work experience in the retail industry.

About Stepping Stones Crisis Society:

At Stepping Stones Crisis Society, we are dedicated to supporting individuals and families affected by domestic violence and crisis situations. Based in Cold Lake, Alberta, our mission is to provide a safe and nurturing environment where those in need can find refuge, support, and resources to rebuild their lives. We offer a range of services, including emergency shelter, counseling, education, and advocacy,

Job Types: Full-time, Permanent

Pay: From $15.50 per hour

Expected hours: 30 - 40 per week

Benefits:

Dental care Extended health care Paid time off Vision care
Schedule:

Monday to Friday Weekends as needed
Work Location: In person