Job Description

We are the Canadian Division of Stewart Title Guaranty Company, a leading provider of residential and commercial title insurance. As one of the largest title insurers in the world, Stewart Title specializes in providing our clients with exceptional service, deep expertise and innovative solutions to help close their real estate transactions with peace of mind.

Job Summary
A Verification Clerk with our Ontario Underwriting team responsible for performing verification on policy orders that require fraud mitigation review. This is a hybrid role, with 1-2 days per week expected in-person at 200 Bay Street in Toronto.

• Handle policies flagged for fraud mitigation review for primarily residential transactions.
• Conduct initial investigation on files flagged for fraud mitigation review, including gathering the necessary information and documents, and determining if additional information or documents are required.
• Conduct basic analysis using a variety of internal and external tools.
• Conduct basic risk assessments in accordance with established parameters.
• Initiate multi-factor identification verifications and handle other related administrative matters.
• Review title search and basic transactional documents (e.g. agreements of purchase and sale, powers of attorney for property, etc.).
• Prepare detailed and organized notes for underwriters.
• Manage a high volume of files under tight timelines in accordance with established parameters.
• Communicate with clients both verbally and in writing.
• Respond to external and internal enquiries regarding fraud mitigation, identification verifications, and other matters.
• Answer and handle customer service calls through our general underwriting phone queue.
• Provide high quality and timely service to external and internal clients.
• Recognize and re-direct enquiries that should be addressed by other teams in the Company.
• Other duties as required or assigned.

Qualifications:

• Ontario law clerk diploma.
• Real estate law firm/transaction knowledge and experience or equivalent an asset
• Understanding of real estate fraud trends, fraud red flags, and fraud mitigation tools an asset.
• Ability to work independently in accordance with established parameters.
• Ability to multi-task and meet tight deadlines.
• Excellent verbal and written communication, customer service, organizational, and problem-solving skills.
• Excellent attention to detail.
• Ability to work well in a team.
• Good computer literacy and knowledge of Microsoft Word Suite (Outlook, Word, and Excel).

Salary Range - $50,000 to 55,000 annually
Please note that salaries are dependent on various matrix including experience, education, skills etc
Stewart Title is committed to accommodating persons with disabilities. If you require accommodation during any aspect of the application process, please let us know. We can be reached by:
Email ( )
Telephone: 416.307.3300 (please ask to speak to a Human Resources representative)
Mail: 200 Bay Street, North Tower, Suite 2600, Toronto, ON M5J 2J2
Fax: 416.981.7214
Privacy
Your privacy is important to us. We consider and define Personal Information as any data relating to an individual, whether it relates to his or her private, professional or public life. It can be anything from a name, a photo, an email address, bank details or posts on social media. We only collect, store, use and disclose Personal Information from prospective and current employees for legitimate employment, legal, and business purposes. You can learn more about how we handle and process your personal information in relation to our recruitment process by making a request to our Human Resources department.