Job Description

We're looking for a

friendly, resourceful, and reliable Receptionist / Concierge

to join our team. You'll be the face of our company -- welcoming guests, assisting with check-ins and check-outs, and ensuring every visitor enjoys a stress-free experience.

This is a great opportunity for someone who enjoys working with people, thrives in a dynamic environment, and takes initiative to solve problems as they arise.

What You'll Do

Greet and assist guests during check-in and check-out. Provide exceptional customer service in both French and English, in person and remotely. Respond promptly to guest inquiries via phone, email, or messaging apps. Coordinate with cleaning and maintenance teams to ensure apartments are guest-ready. Handle small issues or emergencies (e.g., lockouts, maintenance requests) efficiently and professionally. Keep records, reservations, and activity logs up to date. Contribute to improving guest satisfaction and the overall guest experience.

What We're Looking For

Fully bilingual in

French and English

(spoken and written). Strong communication and interpersonal skills.

Proactive, independent, and solution-oriented

mindset. Excellent organization and attention to detail. Previous experience in hospitality, short-term rental management, or customer service (an asset). Good knowledge of Montreal and local attractions (a plus).

What We Offer

Part-time position

with flexible scheduling (including evenings and weekends as needed).
Type d'emploi : Temps plein, Temps partiel, Contrat a duree determinee, Occasionnel, Pigiste / Freelance

Remuneration: a partir de 21,00$ par heure

Formation:

DEP/ AEC ou Certificat (Souhaite)
Experience:

Hospitalite: 3ans (Obligatoire)
Langue:

Anglais (Obligatoire) Francais (Obligatoire)
Lieu du poste : En presentiel