Job Description

Midland Transport Limited has become a leader in the transportation industry by providing superior quality service to our customers. Our services include LTL, T/L, Courier Services, and Third-Party Logistics/ Brokerage which provide the convenience of one-stop shipping.Midland Transport is looking for a motivated individual to work as a Rate Agent Representative based out of our Head Office Location in Dieppe, NB.We are looking for someone detail-oriented with the ambition to go above and beyond to provide exceptional customer service to our customers.Qualifications:\xc2\xb7 You have minimum High school Diploma\xc2\xb7 You have a minimum 2 years of customer service experience preferably in a call center environment\xc2\xb7 You fluent in both official languages English and French\xc2\xb7 You have excellent communication skills with strong attention to detail\xc2\xb7 You can multitask and navigate between multiple software applications simultaneously while ensuring you continue to support the customer at the same time\xc2\xb7 You are strong Microsoft Suite user\xc2\xb7 You are able to troubleshoot problems and follow through to resolution\xc2\xb7 You have proficient mathematical aptitudeKey Responsibilities:\xc2\xb7 Provide accurate spot rate quotes for Courier and Transport Services through inbound calls and emails\xc2\xb7 Follow-up with existing customers who require assistance in understanding their rate agreements\xc2\xb7 Support booking orders for domestic and International LTL, TL, and Courier shipments\xc2\xb7 Communicate with Sales and Pricing Department\xc2\xb7 Actively support other team members\xc2\xb7 Take ownership of your daily tasks and performanceWhat we offer:\xc2\xb7 Competitive wage\xc2\xb7 Direct support for your training and development goals\xc2\xb7 A flexible medical, dental, and vision plan, with an enhanced focus on mental health and wellness\xc2\xb7 Ability to save for your future with our company matching RRSP program\xc2\xb7 15-week maternity leave top-up program\xc2\xb7 3 weeks\' paid vacation\xc2\xb7 Growth and progression opportunities within Midland Transport and the larger network of the JD Irving group of companies\xc2\xb7 24/7 onsite gymTo Apply for this Career Opportunity:Apply online.We appreciate your interest in our company! Only those candidates selected for an interview will be contacted.To learn more about our products and services, click .Midland Transport Limited is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.Additional Information

• Posting Date: May 30, 2024

Previous Job SearchesMy ProfileCreate and manage profiles for future opportunities.My SubmissionsTrack your opportunities.DisclaimerPlease be cautious of false employment offers from individuals or organizations posing as J.D. Irving, Limited.J.D. Irving, Limited would never request money from job seekers, nor request personal information beyond what is required for a resume. We routinely report suspicious activities and accounts and we ask anyone who has received messages from a fraudulent account to do the same. If you have questions about the validity of an offer, please contact .\xc2\xa9 J.D. Irving, Limited. All rights reserved. is a trademark of Irving Licensing Inc., used under licence.An outstanding team dedicated to providing the best in products and service.

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