Job Description

Ramp Agent Level 1, Full-Time Permanent
Horizon AerodromeExecutive Flight Centre Aviation (EFC) has been setting standards in aviation fuel and airport services for over 75 years. Headquartered in Calgary, with operations in Alberta, British Columbia, and Saskatchewan, EFC offers a diverse range of aviation services to meet the needs of airports and aerodromes. Our vision is to provide first class services to all customers in the aviation industry by focusing on safety, quality, and customer service.EFC is committed to creating and sustaining an inclusive and diverse work environment, while upholding the principles of employment equity. Your participation in this important process is greatly appreciated. We encourage applicants to self\xe2\x80\x90identify as a member of one or more of the employment equity designated groups \xe2\x80\x93 Women, Aboriginal peoples, Persons with Disabilities and/or Members of Visible Minorities. The information collected will be used solely to carry out our obligations under the federal Employment Equity Act.Our Horizon location is seeking experienced Ramp Agents to support our diverse operations. This is a full-time permanent position on a 4/3 rotation.Description:
The Ramp Agent Level 1 performs all ground handling operations and supports airfield operations and customer service as required in a safe and efficient manner. The Ramp Agent Level 1 reports to the Aerodrome Supervisor.
Responsibilities:

• Perform ground handling and ramp services responsibilities according to the EFC corporate standards, including:

o Marshall and chock, load and unload aircraft according to procedure;
o Connect and disconnect AC/DC power carts and heat carts;
o Aircraft movement, placement, and storage;
o Ramp services, including operations and maintenance of various types of ground service and light equipment;
o Housekeeping; and
o Groom aircraft, including lavatory and potable water.

• Ensure compliance with all legislative, industry and customer standards including Transport Canada, Occupational Health and Safety and CNRL\xe2\x80\x99s safety and site regulations.
• Direct passengers on the apron as instructed by passenger service agents;
• Assist with runway and field maintenance, primarily on the apron and around the building entrances, for snow clearing and light field maintenance duties as required.
• Track and maintain inventory levels of runway chemical, deice chemical, sand, field maintenance stores (wafer, spacer, runway lights, etc.).
• Function as Flight Lead and assist Customer Service Agents and/or Luggage Agents as needed.
• Provide services after hours on an on-call/as-needed basis.
• General support activities related to Aerodrome Operations.
• Maintain a tidy and orderly work area exhibiting pride in work performance and contributing to a healthy and safe work environment.
• Ensure exceptional, courteous, and respectful customer service.
• Comply with and participate in the Company\xe2\x80\x99s Health & Safety and Quality programs and initiatives.
• Perform any other duties as required.

Experience and Qualifications:

• Previous aviation Ramp Agent/Aerodrome operations experience.
• Valid class 5 driver\xe2\x80\x99s license and clean Driver\xe2\x80\x99s Abstract. No restrictions permitted.
• Able to meet all required pre-employment and site access screening including, but not limited to, Construction Safety Training System (CSTS) and Dug & Alcohol test.
• EFC and CNRL required theoretical and practical training (i.e. WHIMS, AVOP, DG Cargo, etc.).
• EFC on the job training for Ramp and Ground Handling Operations policies, procedures and practices.
• Knowledge of Microsoft Office, Excel, and Word.
• Able to effectively communicate both verbally and in writing.
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
• A strong work ethic and positive team attitude.
• Able to work in inclement weather conditions, overtime and extended shifts.
• Able to lift or move up to 60 lbs.
• Highly motivated and able to work with minimal or no supervision in a fast paced environment.
• Able to multi-task and establish priorities in a dynamic and changing environment.
• Professional, punctual, and diligent.
• Able to work collaboratively as a productive member of the EFC Team.

What EFC can Offer?

• A fun and exciting working environment.
• A job that keeps you active and engaged.
• Extended Health and Dental Benefits for Full-Time Employees with minimal premiums.
• Group Retirement Plan including Deferred Profit-Sharing Plan (DPSP) and a Group RRSP for Full Time Employees.
• Full uniform or uniform allowance provided depending on position.
• A discretionary bonus program based on over all company performance.
• An incredible work environment focused on hard work, fun and celebrating our successes.
• Career advancement opportunities in a variety of industries through the EFC Group of companies which include Aviation, Cargo, Operations, Construction, Facility Maintenance, Leasing, Administration, Heavy Duty Mechanic, Sales, Accounting, Human Resources, Safety, Training.

Please visit our web site at http://www.efcaviation.ca/ for a complete description of our company and to view other career opportunities within EFC.We thank all applicants for their interest in Executive Flight Centre; however, only candidates selected for interviews will be contacted.

Executive Flight Centre