Job Description

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location: The vibrant new centrepiece of the city's Golden Square Mile. Chic and sleekly modern, Four Seasons Hotel Montreal forms the vibrant new epicentre of the Golden Square Mile. Dine at our stellar restaurants and shop at the luxurious Holt Renfrew Ogilvy. In this world capital of style and culture, Four Seasons savoir faire helps shine a fresh light on the city.xc3x89quipier(xc3xa8re) xc3xa0 lxe2x80x99entretien mxc3xa9nagerDivision : Hxc3xa9bergementDxc3xa9partement : Entretien mxc3xa9nagerSe rapporte xc3xa0 : Assistants responsables de lxe2x80x99hxc3xa9bergementStatut : Temps pleinTaux horaire : 26,83 $

• En raison des lois locales, nous considxc3xa9rerons prioritairement les candidats lxe2x80x99autorisation de travailler au Canada, et sxe2x80x99exprimant parfaitement en franxc3xa7ais et en anglais, xc3xa0 lxe2x80x99oral et xc3xa0 lxe2x80x99xc3xa9crit.

Le Four Seasons Hxc3xb4tel Montrxc3xa9al est xc3xa0 la recherche dxe2x80x99une personne qui partage notre passion pour lxe2x80x99excellence et cherche xc3xa0 crxc3xa9er une expxc3xa9rience mxc3xa9morable pour nos employxc3xa9s et nos invitxc3xa9s. Nous recherchons une personne qui a une solide xc3xa9thique de travail, un haut niveau dxe2x80x99intxc3xa9gritxc3xa9, un souci de qualitxc3xa9, une sensibilitxc3xa9 culturelle et un sens du service client.Sommaire du posteLxe2x80x99xc3xa9quipier(xc3xa8re) xc3xa0 lxe2x80x99entretien mxc3xa9nager veille xc3xa0 la propretxc3xa9 et xc3xa0 la perfection des aires de lxe2x80x99hxc3xb4tel et des rxc3xa9sidences que les invitxc3xa9s frxc3xa9quentent. Il appuie les prxc3xa9posxc3xa9s aux chambres en sxe2x80x99assurant que les fournitures des chambres sont adxc3xa9quatement stockxc3xa9es, que les dxc3xa9chets sont retirxc3xa9s et en effectuant toute autre txc3xa2che qui lui est assignxc3xa9e. Cette personne a la responsabilitxc3xa9 de livrer aux chambres les articles dont les invitxc3xa9s font la demande.Responsabilitxc3xa9s principalesVeiller xc3xa0 la propretxc3xa9 des corridors frxc3xa9quentxc3xa9s par les invitxc3xa9s ainsi que celles des rxc3xa9sidences, y passer lxe2x80x99aspirateur et xc3xa9pousseter.Vxc3xa9rifier que les miroirs, le mobilier, les planchers, les ascenseurs et les portes sont propres, sans marques.Veiller xc3xa0 la propretxc3xa9 des halls, des ascenseurs de service, des cages dxe2x80x99escalier et des salles de lingerie en passant le balai, la vadrouille et en xc3xa9poussetant.Amener les chariots de lingerie propre aux xc3xa9tages des chambres.Stocker les salles de lingerie et les armoires en fournitures et commoditxc3xa9s tous les jours.Vider les corbeilles xc3xa0 dxc3xa9chets et ramasser la lingerie sale se trouvant sur le plancher dans les chambres.Venir en aide au personnel dxe2x80x99entretien mxc3xa9nager comme requis. Aider xc3xa0 dxc3xa9placer les lits et le mobilier, xc3xa0 retourner les matelas, xc3xa0 retirer ou suspendre les voiles et tentures.Apporter et livrer de manixc3xa8re ponctuelle les articles demandxc3xa9s par les invitxc3xa9s, comme les fers xc3xa0 repasser, les planches xc3xa0 repasser, les lits de bxc3xa9bxc3xa9 et les lits amovibles.Respecter les rxc3xa8gles de travail et les normes de conduite de catxc3xa9gorie un et catxc3xa9gorie deux de Four Seasons, tel quxe2x80x99xc3xa9noncxc3xa9 dans le manuel de lxe2x80x99employxc3xa9.Travailler harmonieusement et professionnellement avec les collxc3xa8gues et les superviseurs.Effectuer toute autre txc3xa2che connexe demandxc3xa9e par le superviseur.Aptitudes et qualificationsUne expxc3xa9rience en service mxc3xa9nager ou en entretien dans un hxc3xb4tel de luxe est idxc3xa9ale.La connaissance des divers produits et machines utilisxc3xa9s est un atout.xc3x8atre capable de pousser, tirer, soulever et transporter des charges allant jusquxe2x80x99xc3xa0 23 kg (50 lb).Le poste nxc3xa9cessite de bien sxe2x80x99exprimer, lire et xc3xa9crire en anglais et en franxc3xa7ais.Pouvoir travailler lors de tous les quarts (matin, soir, fin de semaine et pendant la nuit)La minutie et lxe2x80x99aptitude multitxc3xa2che sont importantes.Avantages pour vousCouverture maladie complxc3xa9mentaire (soins dentaires, vision, assurance-vie, RMT, mxc3xa9dicaments sur ordonnance, etc.) aprxc3xa8s la pxc3xa9riode probatoire ;Rxc3xa9ductions au restaurant MARCUS et xc3xa0 notre spa 5 xc3xa9toiles ;Journxc3xa9es et xc3xa9vxc3xa9nements de reconnaissance du thxc3xa8me des employxc3xa9s - Employxc3xa9 du mois ; cxc3xa9lxc3xa9brations des annxc3xa9es de service, xc3xa9vxc3xa9nements d'anniversaire, etc.Repas gratuit par quart de travail dans la salle xc3xa0 manger de nos employxc3xa9s (Cafxc3xa9 1440) ;Plan de retraite avec contribution de lxe2x80x99employeur ;Congxc3xa9s payxc3xa9s, jours de vacances et 2 jours fxc3xa9rixc3xa9s flottants supplxc3xa9mentaires par an ;Excellent programme de formation et de dxc3xa9veloppement ;Programme de voyage des employxc3xa9s, y compris les sxc3xa9jours gratuits au Four Seasons dans le monde (selon la durxc3xa9e du service et sous rxc3xa9serve de disponibilitxc3xa9).Et plus!La liste des txc3xa2ches indiquxc3xa9es ci-dessus nxe2x80x99est pas complxc3xa8te, le poste demande de savoir constamment sxe2x80x99adapter xc3xa0 des situations de grande activitxc3xa9 et de gxc3xa9rer spxc3xa9cifiquement des relations avec la clientxc3xa8le.*Notre organisation adhxc3xa8re aux principes dxe2x80x99xc3xa9galitxc3xa9 dxe2x80x99accxc3xa8s xc3xa0 lxe2x80x99emploi et sxe2x80x99engage xc3xa0 embaucher une main-dxe2x80x99xc5x93uvre diversifixc3xa9e et xc3xa0 maintenir une culture inclusive. Nous nxe2x80x99effectuons aucune discrimination reposant sur le sexe, lxe2x80x99ethnie, la religion, lxe2x80x99orientation sexuelle, lxe2x80x99xc3xa2ge, lxe2x80x99invaliditxc3xa9 ni tout autre facteur protxc3xa9gxc3xa9 par les lois provinciales et fxc3xa9dxc3xa9rales.House AttendantDivision: RoomsDepartment: HousekeepingReports to: Assistant Rooms Operations ManagersStatus: Full-TimeHourly Rate: $26.83*Due to local laws, we will consider candidates who are authorized to work in Canada and are fluent in English and French, both spoken and written.The Four Seasons Hotel Montreal is looking for someone who shares our passion for excellence and seeks to create a memorable experience for our employees and guests. We are looking for a person who has a strong work ethic, a high level of integrity, a concern for quality, a cultural sensitivity and a sense of customer service.Position SummaryThe House Attendant ensures the cleanliness and perfection of the guest areas of the hotel and residences. They also support the Guestroom Attendants by ensuring guest room supplies are well stocked, trash and debris are removed as well as other cleaning duties as assigned. This person is also responsible for delivery of guest request items to guest rooms.Core ResponsibilitiesKeep all guest and residence corridors neat, vacuumed and dusted;Make sure mirrors, furniture, floors, elevators and doors are clean and mark-free;Keep all service elevator landings, stairwells and linen storage rooms clean by sweeping, mopping and dusting the areas;Move racks of clean room linen to guest room floors;Stock Linen Storage Rooms and Armoires daily with supplies and amenities;Empty trash and dirty linen from guest room floors;Assist Housekeepers as required. Help move beds and furniture, turn mattresses, remove or hang sheers and drapes;Pick up and deliver guest request items on a timely basis such as Irons, Ironing boards, Cribs and Roll-aways;Comply with Four Seasonsxe2x80x99 Category One and Category Two Work Rules and Standards of Conduct as set forth in our Employee Handbook;Work harmoniously and professionally with co-workers and supervisors;Carry out any other related duties as specified by your Supervisor;Desired Skills and QualificationsPrevious housekeeping or janitorial experience in a luxury hotel ideal;Knowledge of the various cleaning products and machines used is a plus;Ability to push, pull, lift and carry up to 50lbs;Requires reading, writing and oral proficiency in French and English;Ability to work all shifts (mornings, evenings, weekends and overnight)Attention to the details and ability to multi-task is important;What's in it for you?Extended Health Coverage (dental, vision, life insurance, RMT, prescription drugs, etc) after probationary period;Discounts at MARCUS Restaurant and our 5- Star Spa;Employee theme recognition days and events- Employee of the month, Years of service celebrations, birthday events, etcxe2x80xa6 ;Complimentary meal per shift in our employee dining room (Cafxc3xa9 1440) ;Retirement plan with employer contribution;Paid time off vacation days and 2 additional floating holidays per year;Excellent training and development program;Employee Travel Program, including complimentary stays at Four Seasons globally (by length of service and subject to availability).And more!The list of tasks specified above is not exhaustive, the function will require a constant adaptation to situations of high activity and specific management of customer relations.*Our organization is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.

Four Seasons Hotels