Job Description

Job PostingHalifax Regional Municipality is inviting applications for permanent position of Quality Improvement Specialist in Fire Prevention with Halifax Regional Fire & Emergency (HRFE).Halifax Regional Municipality (HRM) is committed to reflecting the community it serves and recognizing Diversity and Inclusion as one of the Municipality\'s core values. We have an Employment Equity Policy and we welcome applications from African Nova Scotians and Other Racially Visible Persons, Women in occupations or positions where they are underrepresented in the workforce, Indigenous/Aboriginal People, Persons with Disabilities and 2SLGBTQ+ Persons. Applicants are encouraged to self-identify on their electronic application.Under the direction of the Manager, Internal & Investigative Services, the Quality Improvement Specialist is responsible for developing, implementing, evaluating and monitoring a full range of CQI activities; tracking and analyzing trends and making appropriate recommendations that will positively impact operational effectiveness and program delivery.The position provides guidance and/or coordination of Divisional assessments related to relevant processes and benchmarking; and providing advice and recommendations to staff and management as the Division\'s CQI specialist.The Quality Improvement Specialist will work closely with internal and external stakeholders to support, document, and improve relevant policies, operational guidelines, workflows, and templates.The Quality Improvement Specialist conducts themselves in a professional, competent manner at all times when representing HRFE.DUTIES AND RESPONSIBILITIES

• Analyze, document, and improve all relevant business processes, policies, guidelines, and practices.
• Arranges for and consults with internal and external stakeholders.
• Prepares communication and change management plans for all quality improvement activities.
• Maintains a thorough understanding of the software programs and systems used by staff and makes recommendations to ensure alignment with workflow processes.
• Set documentation standards, establish document management/control.
• Create easy-to-understand user guides and suggest innovative approaches for documenting.
• Create and/or improve easy to understand internal and external templates.
• Establish, monitor, and report on various key performance indicators.
• Develops documents, tracking tools, instruction sheets, databases, analytics, and other elements of the Fire Prevention Division.
• Makes recommendations to Fire Prevention Division leadership on current and future needs for program improvements.
• Prepares multi-jurisdictional analysis as needed.
• Explore, research and assist with integration of new technologies such as Virtual Reality Education tools.
• Performs other related duties as required.

Education & Experience

• Successful completion of a University Degree in Business Administration, or related field or approved equivalent combination of education and experience.
• Certification in relevant CQI designation or demonstrated knowledge and experience of continuous quality improvement equivalent to the skills acquired through the completion of the program.
• Minimum three (3) years\' experience in quality management and/or program design, research, business re-engineering, business and project planning, workflow and processing mapping, implementation and evaluation; in a related field.
• Knowledge of concepts and principles of Continuous Quality Improvement and of quality and risk indicators.
• Knowledge of relevant Legislation, Standards, Acts and Regulations would be an asset.
• Must have a valid Nova Scotia Driver\'s License.

Technical /Job Specific Knowledge and Abilities:

• Strong understanding and experience in quality assurance and continuous quality improvement programming.
• Ability to write clearly, concisely and to communicate effectively, both orally and in writing.
• Proficiency in Word, Excel, PowerPoint, Outlook and other software programs and willingness to learn and utilize other software systems.
• Ability to organize, problem-solve and work as part of a team as well as independently.
• Excellent time management skills and ability to meet deadlines.
• Skill and ability to develop logical and innovative solutions.

Security Clearance Requirements: Applicants will be required to complete an employment security screening check.Competencies: Analytical Thinking, Organization/Planning, Customer Service, Teamwork and Cooperation, Valuing Diversity, Communication, Conflict Management, Risk Management, Decision Making, Managing Change, Values & Ethics, Developing OthersWORK STATUS: Permanent, Full-timeHOURS OF WORK: Hours of work: 8:30am to 4:30pm, Monday to Friday; flexibility may be required due to client demands.SALARY: Non-Union Level 6 $71,650-$92,730 annually (salary will be commensurate with education and experience).WORK LOCATION: 7 Mellor AveCLOSING DATE: Applications will be received up to 11:59pm on Tuesday July 23, 2024. Candidates must have an active email account. Correspondence regarding the status of your application will be sent via email throughout the process. Late submissions will not be considered.Please note: We thank all applicants for their interest in this position. Only those applicants selected for interview/testing will be contacted.During the recruitment process, applicants have the right to request an accommodation. Applicants invited to participate in an assessment process (such as an interview or testing) and who require accommodation, should discuss their needs with the Recruiter when invited to the assessment process.

Halifax