Job Description

JOB SUMMARY

The Quality Assurance (QA) Technician role is crucial for maintaining and improving ongoing food safety and quality management system to create a strong food safety culture throughout the company. The QA Technician is responsible for examining processes and products to ensure that they are safe for the consumer and products meet quality standards. The QA Technician will work closely with the cross-function team to ensure effective implementation of food safety and quality program. The ideal candidate should have excellent attention to detail, understanding of HACCP principles, and ability to troubleshoot and resolve issues as they arise. The QA Technician reports directly to the Quality Assurance Manager. In the absence of the Quality Assurance Manager the QA Technician reports to the General Manager.

We are seeking two (2) positions, one in Vaughan and one in Mississauga.

RESPONSIBILITIES

Inspect products, materials, and production processes to ensure compliance with company quality standards and regulations.

Perform routine tests and checks on products, processes, and raw materials, documenting results accurately. Identify and report any quality and food safety issues, defects, or non-conformities to the relevant teams and assist in root cause analysis and corrective actions. Support the implementation and maintenance of food safety and quality management systems, including GMPs, allergen management, training, data analysis, swabbing, root cause investigation and CAPA implementation. Identify, segregate and hold non-conforming product and communicate the action with the management team for timely resolution of the issue. Investigate quality non-conformances and customer complaints, investigate root causes, follow-up with appropriate preventive actions in order to eliminate reoccurrences. Perform daily quality checks and tasks assigned at various stages of the manufacturing process: Receiving ingredients, COA verification Line pre-operational check, and Changeover verification Mixing and Packaging records verification Product quality check and sensory evaluations Perform finished product packaging check and label verification Perform Metal Detector verification Perform regular equipment calibrations, document and communicate deviations accordingly. Ensure effective cleaning verification by performing ATP swabbing. Deliver and participate in huddle communication with plant team members Participate in continuous improvement projects (product development, HACCP plan, consumer complaints, OPL, etc). Support Product Development team in launching new products. Promote the company's Food Safety Culture, and values of cooperation, teamwork, creative thinking and responsibility. Other duties as assigned.

JOB REQUIREMENTS

Available to work on shifts with flexible hours, including evenings or weekends as per production requirement. Experience with continuous improvement, GMP, HACCP and product testing would be considered an asset.

QUALIFICATIONS

Post-secondary education in Food Safety, or food production or an equivalent combination of training and experience. Minimum of 1-2 years of experience in a similar role within a food production or bakery environment. Ability to work independently, with strong organizational and problem-solving skills and manage multiple priorities in a fast-paced environment. Excellent written and verbal communication skills. Strong attention to detail and commitment to maintaining high-quality standards. Demonstrable proficiency in all modules of Microsoft Office (Excel, Word, etc.) Comfortable working in a team-oriented environment

COMPENSATION

Competitive base salary and incentive plans commensurate with experience
Job Type: Full-time

Benefits:

Casual dress Discounted or free food Extended health care On-site parking
Application question(s):

Good working knowledge of GMAP/ HCAP
Experience:

Microsoft Office: 1 year (required) QA/QC: 1 year (required)
Work Location: In person

Expected start date: 2025-10-20