Job Description

JOB DESCRIPTION

AAA Canada is looking for a Quality Assurance Manager - Product Sustaining to bring expertise and strengthen our team. As a manager, you ensure the compliance and quality of products in production. You manage non-conformities and complaints, support change processes (ECO), and contribute to continuous improvement to guarantee safety, reliability, performance, and customer satisfaction.

Responsibilities

Ensure ongoing product compliance with applicable standards, certifications, and regulations. Monitor quality indicators (RMA, customer returns, production efficiency) and perform trend analyses. Lead risk management activities (ISO 14971) and keep documentation up to date. Support change requests (ECO): review plans/tests, validate compliance, and update control plans. Manage complaints in collaboration with relevant teams and lead the resolution of major cases. Support the management of production non-conformities (root cause analysis, CAPA) and ensure subassembly compliance. Conduct production line audits and contribute to internal and external audits.

Skills and Qualifications

University degree in Engineering. Minimum of 5 years of experience in quality assurance within a regulated environment. Licensed engineer with the OIQ or CPI. Strong analytical, problem-solving, and communication skills. Ability to work in a team and manage priorities in a dynamic environment. Bilingual in French and English. Six Sigma Green Belt or Black Belt certification. Knowledge of regulations: ISO 13485:2016, FDA 21 CFR Part 820, MDR 2017/745. Experience in product certification in the medical field or other regulated industries. Bilingualism (French - English), written and spoken, is a key asset for communication in the client's multilingual environment and for technical documentation.

Advantages and benefits

Permanent employment offering stability and security. Access to AAA Academy for ongoing professional development. Use of high performance and quality equipment. Sick days to ensure your well-being. Comprehensive group insurance program. Opportunities for career development and professional growth. Stimulating work environment with major projects in the aerospace, ground transportation and defense sectors. Health and wellness program.


Start an exciting adventure with AAA Canada, where every application opens the door to new possibilities. We don't just look at your resume; we're interested in the person behind it, your unique strengths, your passions and your potential for excellence.


Apply now, and let's see how your talents and aspirations fit with our vision and the work we do!