Job Description

At FIRST Insurance Funding of Canada (FIRST Canada), we are proud to promote a workplace that fosters growth and innovation. We employ a dedicated team of enthusiastic individuals who thrive in an entrepreneurial, fast-paced environment. Our open concept and creative culture fosters team work and presents opportunities for growth within the organization. FIRST Canada is an affiliate of Wintrust, a financial services company with more than $66 billion in assets.

Join the FIRST Insurance Funding of Canada (FIRST Canada) team.

We are a multi-year Globe and Mail / Morneau Shapell Employee Recommended workplace with an award-winning culture.

We offer a flexible, hybrid-work model and our FIRST Flex program offers opportunity to work internationally.
We have a comprehensive benefit package including:Health Benefits: including medical, dental, vision, life, and health spending account Financial Benefits: an RRSP plan with a generous company match and competitive compensation including discretionary or incentive bonuses Education Benefits: education reimbursement and on-demand learning courses

We have a dedicated team of enthusiastic individuals who thrive in an entrepreneurial, fast-paced environment.
We support work / life balance and promote growth-from-within opportunities.
Why join this team?We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility

What You'll DoAssist in preparation of support documentation for various due diligence reporting, risk assessments, compliance and audit requests Aide in preparation of business documentation, such as reviews, procedure and policies. + Support leadership in governance of standard business document management.
+ Collaborate on responses to consumer complaints/inquiries and investigate any

circumstances surrounding non-compliance and/or the extent of any resulting loss or risk of loss. + Conduct system users access reviews as required by the business
+ Assist in system upgrades by participating in user access testing and assess deficiencies uncovered in testing.
+ Perform internal reviews of various business functions and evaluate processes as per business requirements.
+ Identify potential improvements to processes, policies or reporting to optimize business efficiencies or enhance compliance monitoring.
+ Actively participate in special initiatives or projects as required
+ Develop and maintain strong working relationships with all business areas
+ Other administrative duties as required



Knowledge / Skills / Abilities Required:Excellent written and verbal communication skills + Previous financial processing, customer service and/or administration experience
+ A proactive, energetic and enthusiastic approach to your work
+ Self-motivation, strong attention to detail and ability to work with strict deadlines
+ The ability to build strong relationships with internal and external customers
+ Quality focused with strong organizational and abstract reasoning skills
+ Innovative problem solving skills with ability to multitask
+ A flexible attitude towards change and the ability to adapt to new situations
+ Knowledge of Outlook, Excel and MS Word
+ Bilingual French/English would be a strong asset


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