Job Description

We are looking for a motivated QA Compliance Coordinator to join our team at Factors Group. In this role, you will organize, coordinate, and support quality compliance and certification initiatives across our locations, ensuring we meet the highest standards while upholding our seven core values--including Sustainability (people, planet, and profit). If you are passionate about quality, detail-oriented, and eager to make an impact in the natural health products industry, we invite you to apply and grow with us.



Permanent Full-Time (40 hours)

Monday to Friday 8:00 am - 4:30 pm (flexible)

In this role, you will:

Coordinate and maintain key certifications (e.g., Organic, Halal, MSC, FOS) and support licensing updates to ensure compliance with evolving regulations. Manage vendor performance through scorecards, audits, and quality agreements with suppliers, customers, and stakeholders. Investigate product quality complaints and adverse reactions, issuing and tracking CAPAs to drive continuous improvement. Conduct trend analyses, prepare compliance reports, and present findings to management. Develop, maintain, and follow SOPs/WPs while ensuring adherence to cGMP, GVP, and company safety policies.

You have:

A Bachelor's degree in a scientific discipline (Chemistry, Engineering, Biology, or Food Science) and 3+ years' industry experience. Solid knowledge of cGMP, CFIA, FDA, Health Canada, EU TRACES, and TGA regulations, with experience in certification programs. Strong technical skills with Microsoft Office (Word, Excel, PowerPoint), data analysis, and reporting. Excellent communication, organizational, and problem-solving abilities with an investigative mindset and attention to detail. The ability to work collaboratively across diverse teams, manage multiple projects, and adapt quickly in a dynamic environment.

You get:

Great benefits (healthcare, health & personal spending accounts, wellness days, Employee & Family Assistance Program) $300.00 per year to spend on company products Employee discount pricing Employee appreciation events & rewards Free onsite parking Costco membership Employee referral bonus program

Why us?



We're much bigger than you think, 30+ natural health brands loved across North America Proudly Canadian owned & operated and a Certified B Corp company

Learn more about us here:

https://ca.naturalfactors.com/pages/our-nature



This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Only electronic applications can be accepted. This position will close when a competitive candidate pool has been identified. We thank you all for your applications and a member of our team will contact you soon. All the best!



All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.

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