Job Description

Infosys is seeking a Functional Lead - EBS. This position's primary responsibility will be to provide functional/techno-functional expertise and coordinate for day-to-day deliverables for the team. The candidate must have strong functional knowledge of Oracle EBS 12.x releases, perform systems analysis tasks including troubleshooting production issues , requirements definition, conceptual design, detail design, conversion planning, and implementation for Oracle EBS Service modules like TeleService, Depot Repair, and Field Service. Troubleshoot and resolve complex application issues in Oracle EBS Service modules like TeleService , Depot Repair, and Field Service . Participate functional and technical discussion with the client stakeholder and provide recommendations in production environment, deep level troubleshooting ability, Identifying problems in advance and looking for continuous process improvements. Participate in problem management and come up with solutions when the need arises. Strong communication and organizational skills. Ability to multitask, prioritize and execute on assigned deliverables.Required Qualifications:

• Bachelor's Degree or foreign equivalent, will consider work experience in lieu of a degree.
• 5 to 7 Years Hands On Experience
• Candidate must be located within commuting distance of Toronto,CA and willing to work from the client office. This position may require travel in the US
• Strong experience in Oracle Service Suite applications mainly Service Contracts, Install Base, and Depot repair processes
• Knowledge of integration between external applications, and Oracle ERP
• Thorough functional understanding of EBS modules such as Service Contracts, Install Base, Field Service (Service Requests/ Tasks), Receivables etc and integrations between the modules.
• Functional Understanding of Supply chain modules like OM, INV, PO and QP.
• Oracle CRM Service modules including Oracle Field Service, Oracle Service Contracts, Oracle Mobile Field Service, Oracle Installed Base, CRM Foundation and Oracle CX Cloud
• Implementation experience includes Accounts Receivables, Order Management, Inventory, Depot Repair, Spares Management, and Install Base.
• Full Lifecycle Experience in Implementation, Training, Project Management and Post-Production Support
• Conducting gap analysis between delivered functionality and client requirements.
• Provide solutions to Gaps along with recommended solutions for modules and Documenting Gaps, Issues and Solution Process Flows.
• Good to Strong Programming Knowledge in PL/SQL and SQL.
• Prepare the functional design for all technical objects in template along with documentation of the test criteria for each technical object.
• Develop testing scenarios and test scripts.

Preferred Qualifications:Technical understanding on XML/SOAP/JSON/BPEL/SOA 12c
Strong communication and Analytical skillsAbility to work in team in diverse/ multiple stakeholder environment.Experience and desire to work in a Global delivery environment. The job may entail extensive travel. The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email, and face to face.Estimated annual compensation range for the candidate based in the below location will be:
Ontario: $ 92701 to $ 107185About UsInfosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.Visit to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.Role Designation2016BLUNCD Lead ConsultantInterest GroupInfosys LimitedRoleLead Consultant - CANCompanyITL CanadaDomainEnterprise PackageSkillsetTechnology|Oracle EBS Functional|Oracle EBS Functional Depot Repair, Technology|Oracle EBS Functional|Oracle EBS Functional Field Service, Technology|Oracle EBS Functional|Oracle EBS Functional Service Contracts

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