Job Description

Rotech Pumps is seeking a dynamic and technically skilled

Inside Sales & Application Engineer

to join our growing team. This role provides in-depth technical support and application engineering guidance to our distributors and end-users. You will serve as a key point of contact for system design assistance, hydraulic calculations, and product selection, while ensuring rapid, accurate, and efficient responses to all incoming inquiries.

This position is ideal for a technically inclined professional with strong organizational skills and a passion for customer engagement in the industrial pump sector.

Provide detailed technical support on pump systems, hydraulic performance, and product applications to distributors and end-users. Respond promptly and professionally to a high volume of inquiries, ensuring timely and accurate technical assistance. Prioritize workload effectively to meet deadlines and customer expectations. Create and maintain the Applications Engineering database in coordination with distributors to support sales and product promotion efforts. Maintain and analyze the quotations database to ensure timely follow-up and identify opportunities for support. Prepare documentation for custom and non-catalog products and coordinate their production with internal departments. Execute and support Sales Orders as needed, ensuring accurate technical specifications. Visit customer sites when required to provide hands-on technical assistance and training. Provide cross-reference information for obsolete products and recommend suitable alternatives. Support Regional Sales Managers and distributors through technical presentations, seminars, and meetings. Attend industry trade shows and events to represent Rotech Pumps and gather market intelligence. Research and recommend commercially available components to enhance product offerings and system performance.
Job Type: Full-time

Pay: $45,000.00-$60,000.00 per year

Additional pay:

Bonus pay
Ability to commute/relocate:

Mississauga, ON: reliably commute or plan to relocate before starting work (required)
Experience:

Microsoft Office: 3 years (required) pumps: 3 years (required)
Language:

English (preferred)
Work Location: In person