Job Description

Do you love working collaboratively in Agile? Do you enjoy developing relationships with influential stakeholders? If yes, this could be your next opportunity!

Working with one of the top financial clients this role calls for a Publishing Analyst/Digital who will be responsible for supporting the rapid delivery of projects to website properties, including business-as-usual content changes, marketing campaigns, corporate Initiatives, regulatory changes, rate changes, and more. This candidate must coordinate activities as they relate to business requests to ensure impact, consistency and messaging are aligned.

Responsibilities:

• Assess client requests by understanding the business requirements, impact on clients and customers, and alignment to an integrated online experience
• Document and coordinate all requests activities, including requirements, change order requests, Jira intake, tracking, project status reporting, and communication
• Coordinate deployment activities with Quality Engineers, Delivery Management, Business/Marketing partners, and Support teams to ensure the successful delivery of projects
• Align work activities to support priorities as defined by requestors, ensure deliverables meet quality objectives (on time, on budget, delivered to meet business needs), communicate project status and provide timely escalation of issues
• Participate in planning to ensure ongoing support of activities are understood, supported and aligned from a budgeting and resource/skills perspective
• Manage relationships with key partners: Marketing, Product Groups, Technology partners, Change Management, Incident Management, and external partners
• Represent Content Publishing team as a subject matter expert
• Provide a professional, consistent and positive client experience
• Help to optimize content management and website administrative services
• Communicate effectively, both verbally and written, across various levels within the Bank
• Promote knowledge sharing and a consistent approach to delivery through the team

Desired Skill Set:

• 5 years of experience with unique issues and trends related to the delivery of browser-&-mobile-based applications,
• 5 years of experience with a variety of both project management and analysis techniques and tools
• 5 years of experience working in an online and digital environment
• Able to occasionally work after-hours (evenings and weekends) to deliver projects
• Excellent communication skills to communicate with Sr. Mgt. and Business partners
• Strong MS Office Skills
• Under graduation degree in English, Marketing, communications or a relevant field

Nice To Have:

• 5 years of experience with Agile methodologies
• 5 years of experience with Web and HTML
• 5 years of relevant experience working at a financial institution

BeachHead is an equal opportunity agency and employer. We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.