Job Description

406659BR
Technology Solutions
Toronto, ON
April 19, 2023

Company Overview
Tell us your story. Don\xe2\x80\x99t go unnoticed. Explain why you\xe2\x80\x99re a winning candidate. Think \xe2\x80\x9cTD\xe2\x80\x9d if you crave meaningful work and embrace change like we do. We are a trusted North American leader that cares about people and inspires them to grow and move forward. Stay current and competitive. Carve out a career for yourself. Grow with us. Here\xe2\x80\x99s our story: jobs.td.com Department Overview
The Content Publishing Team is part of the Customer Engagement Platform within Technology. We are responsible to work on and publish over 3000 digital requests per year on TD\xe2\x80\x99s public facing websites. The team includes over 60 team members. We work in an Agile environment (Kanban Pods). We follow a hybrid model (in-office/home).
As part of an Agile pod, the Publishing Analyst will be responsible for managing the successful and rapid delivery of the day-to-day changes of some of TD\xe2\x80\x99s public facing websites (small to medium size tasks). The Analyst will work closely with the Product Owner and the Practice Chapter Lead. KEY ACCOUNTABILITIES:

• Support the rapid delivery of requests to website properties, including: business as usual content changes, marketing campaigns, corporate Initiatives, regulatory changes, rate changes, and more;
• Assess client requests (in Jira) by understanding the business requirements, impact to clients and customers, and alignment to an integrated online experience;
• Document and coordinate all requests activities, including: requirements, change order requests, Jira intake, tracking, project status reporting, and communication;
• As needed, coordinate deployment activities with Quality Engineer, Delivery Management, Business/Marketing partners, and support teams to ensure successful delivery;
• Align work activities to support priorities as defined by requestors. Ensure deliverables meet quality objectives. Communicate status and provide timely escalation of issues;
• Participate in daily meetings (backlog refinement, pod huddle, etc.)
• Participate in quarterly Program Incrementation sessions to support roadmap and Business\xe2\x80\x99 OKRs;
• Manage relationships with key partners: Marketing, Product Groups, Technology partners, Change Management, Incident Management, and external partners;
• Represent Content Publishing team as a subject matter expert;
• Provide a professional, consistent and positive client experience;
• Help to review, improve, and document processes

Requirements
What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. It helps if you have:

• Undergraduate Degree or Technical Certificate.
• 3-5 years relevant experience.
• Experienced in providing specialized guidance and assistance.
• Confidence and ability to work independently on projects end-to-end (primarily non-routine, escalated, and specialized or complex issues), generally within short- to medium- term horizons (weekly to monthly).

Must have:

• Experience working in an online/digital environment \xe2\x80\x93 5+ yrs
• Excellent communication skills (verbally and in written)
• Familiarity with Agile methodology and JIRA
• Experience working in a large corporation
• Able to occasionally work after-hours (evenings and weekends) to deliver projects

Additional Information
We can\xe2\x80\x99t afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about technology. TD\xe2\x80\x99s technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD, anyway. Join in on what others in TD Technology Solutions are doing:

• Inspire a positive work environment and help champion quality, innovation, teamwork and service to the business.
• Learn voraciously, stretch your thinking, share your knowledge and educate others.
• Communicate and collaborate with both technical and non-technical professionals.
• Cultivate winning relationships by building trust with business and technology partners.
• Share our commitment to productivity, effectiveness and operational efficiency.
• Embrace change and witness amazing things happen \xe2\x80\x93 from the inside.

Make your mark. Join a dynamic team. Explore new ideas. This is your opportunity to impact the future of banking technology in areas and ways you\xe2\x80\x99ve never imagined (at a bank)! Visit techjobs.td.com to learn more Hours
37.5 Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.