Job Description

DescriptionThe Public Relations Officer is responsible for a comprehensive communications and community engagement strategy that supports the strategic priorities of The Salvation Army; while upholding and promoting the values, policies, procedures, codes and conduct and ethics of The Salvation Army Canada & Bermuda Territory.The Public Relations Officer is responsible for crisis communications, earned media, events, supporting public affairs, Advisory groups, and the annual kettle campaign in a particular region. Supporting the Divisional Secretary for Public Relations, the Public Relations Officer is the spokesperson for The Salvation Army within the region, through regular interface with public forums and media to communicate the vital mission impact of The Salvation Army.KEY RESPONSIBILITIES:Communications

• As a spokesperson for The Salvation Army, ensure consistent messaging for all media related matters, leading efforts for media releases, quotes and responses in a manner that preserves the reputation of The Salvation Army
• Manage communications, provide updates, and ensure consistent messaging and accuracy for disaster responses
• Manage the message for all crisis communications from inception to final release and follow-up metrics/results
• Provide editorial oversight of all communication materials including social media messages, and video captioning
• Lead all efforts for compelling story content, mission impact and call to action and liaise with units and THQ for content, approvals, and delivery
• Develop and lead strategy for earned media, positioning The Salvation Army as a knowledge leader and innovative partner, to further build sustainable partnerships

External Relations

• Prepare press releases as required for all major campaigns, special events, disaster responses and corporate partner deliverables
• Assist the Divisional Secretary for Public Relations with crisis communications needs, holding statements and related materials
• Distribute up-to-date information to media outlets

Events

• Develop and supervise community engagement events, fundraising and stewardship events that enhance event and brand awareness, acquires new attendees, donors, meets strategic objectives, and increases fundraising results
• Support the kettle campaign within the division/region,
• Manage communications for events and kettles within the division, communicating opportunities, resources, and outcomes

Advisory Board

• Support Advisory Boards in the division, encouraging community engagement,
• Responsible for setting all meetings, agendas, production of minutes for review and approval by the Divisional Commander & DSPR

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• Completion of a 3 or 4 year bachelor degree in journalism, marketing or public relations is required
• Minimum five years related writing/communications/web/social media experience in an organizational setting, with previous non-profit experience an asset

PREFERRED SKILLS/CAPABILITIES:

• Excellent working knowledge and experience in various software and reporting tools such as Microsoft Office, WordPress, and an ability to quickly learn new applications
• Demonstrated excellent organizational, problem-solving, and analytical skills
• Outstanding time management skills and attention to detail
• Excellent project coordination skills and the ability to manage multiple priorities
• Flexibility to adapt to changing priorities, as required
• Excellent use of the English language for communication and writing for print and online applications
• Ability to work effectively in a team environment to meet tight deadlines
• Positive, enthusiastic, solution-focused and will take initiative
• Extensive knowledge of The Salvation Army is an asset
• High standards of integrity, judgment, and confidentiality
• Detail-oriented, organized, confident and self-directed
• Superb customer service skills and experience
• Creative and able to produce well thought out special event plans and projects
• Strong word processing and publishing computer skills
• Ability to manage multiple tasks simultaneously
• Ability to work in a demanding team-oriented environment
• Ability to represent The Salvation Army professionally in accordance with its culture, mission, values, and brand
• Ability and willingness to adhere to, respect, support, promote, and further The Salvation Army\'s vision, mission, and values through everyday work and in the press and media

CompensationThe target hiring range for this position is $67,003 to $83,754 with the ability to progress to a maximum of $100,505. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.Other DetailsThe Salvation Army will provide reasonable accommodation upon request. Please let us know if you have a need for any accommodation.We thank all applicants and will contact candidates selected for next steps. Internal Applicants are encouraged to notify their current supervisor when applying for a new position within The Salvation Army.

The Salvation Army