P/t Front Desk Agent
Richmond, BC, CA, Canada
Job Description
The Holiday Inn Express Vancouver Airport is looking for a Guest Services Agent possessing unique qualities and skill-sets compatible to the long-term visions of the company.
Job responsibilities and duties are, but not limited to:
Processing check-ins and check-outs General cashiering Acquiring and providing knowledge on the hotel, local area, and tourism Responding to guests' concerns, queries and complaints Answering inquiries regarding hotel services and facilities by telephone Processing incoming reservations, requests, cancellation and changes Liaising with housekeeping, maintenance and supervisors to improve on operations and solve problems
Job requirments:
Excellent spoken and written English, other languages a big plus Prior knowledge or background in the hotel or service industry is mandatory Efficient in various Microsoft computer applications Positive attitude towards guests and co-workers Ability to apply excellent interpersonal and communication skills Eager to provide friendly service High degree of efficiency and initiative Flexible to work a variety of shifts including overnights and weekends Knowledge of Opera PMS an asset
Job Type: Part-time
Pay: From $19.00 per hour
Benefits:
RRSP match
Work Location: In person
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Job Detail
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Job IdJD2622596
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IndustryNot mentioned
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Total Positions1
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Job Type:Part Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRichmond, BC, CA, Canada
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EducationNot mentioned