Job Description

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The ideal candidate is an energetic professional with proven knowledge, skills and abilities, executing the following support of the company\'s vision, mission and values:

• Excellent internal and external customer service skills are required to be displayed at all times
• Ensure safe and responsible service relative to all aspects of the sale and service of all beverage products including setting a drink rate, avoiding intoxication and inform all co-workers of guests being monitored
• Follow and complete all cash out procedures accurately
• Settle cash and debit/credit card payments with all patrons
• Follow opening and closing bar procedures
• Ensure sufficient supplies of alcoholic beverages and other related products
• Ensure proper cleaning and operation of glass washer
• Complete spillage documentation of all alcoholic beverages
• Complete daily inventory and waste sheets prior to the end of the shift
• Strong knowledge of GBH standard drink recipes, menus and buffet items
• Complete knowledge of the P.O.S. system
• Conduct regular cleaning and sanitation of glassware, refrigerators, bar surfaces, glass washers, equipment and supplies
• Ensure preventative maintenance of glass washer, coffee maker, pizza warmer and other related equipment
• Comply with all alcohol related house policies, practices and Smart Serve guidelines
• Maintain personal cash float and complete cash out procedures
• Communicate all beverage alcohol activities at break and shift end
• Ensure compliance with company\'s health and safety policies and adherence to the Occupational Health and Safety Act
• Maintain a safe environment for all employees and report any health and safety contraventions to the Food and Beverage Manager immediately.
• Other duties as assigned by the Food and Beverage Supervisor

Successful applicants will demonstrate the following qualifications:

• Minimum 3 years of Food and Beverage experience in a high volume licensed establishment
• Practical experience as a bartender in a high volume licensed establishment
• Valid Smart Serve certification
• Strong customer service oriented background
• Ability to follow instructions and perform tasks in a friendly and professional manner
• Ability to work independently under pressure in a fast paced work environment
• Ability to prioritize and possess excellent time management and organizational skills
• Able to maintain a positive working relationship with fellow employees and management as part of a team
• Effective leadership, oral and written communication skills
• Competence and professionalism
• Ability to follow and comply with company and departmental policies and procedures
• Excellent customer service skills to maintain good rapport with customers and employees
• Ability to perform tasks and duties effectively and safely within prescribed time limits
• The ability to successfully pass a criminal record and credit check through the Alcohol and Gaming Commission of Ontario (AGCO)

Great Blue Heron Casino & Hotel candidates must be ready and willing to work a flexible schedule, including evenings, weekends, overnights, and holidays. The hours of work will be based on operational needs. Ready to embark on your next adventure?

Great Canadian Entertainment is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required. We thank all applications for their interest and will contact those qualified to continue in the recruitment process.

About Us:

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of 9,500 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What\'s in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You\'ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn\'t your typical "corporate" job. We work hard and we have fun!

The only thing we don\'t play games with\xe2\x80\xa6..is your career!

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!

Great Canadian Gaming