Job Description

Interested in a career at Langara College?



Our employees exemplify Langara's values of excellence, collegiality, innovation and integrity. If you think this position fits your qualifications, we encourage you to apply!

Langara College is located in Vancouver, B.C.: applicants to postings must be located in BC or willing to move to BC to accept work with Langara College. Exceptions to this will be clearly outlined in the event Langara College requires work (or positions to be based) to be performed outside BC or Canada.
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Job Title:
Protective Services Coordinator

Employee Group:
Administrator
Employee Type:
Temporary (Fixed Term)

Start Date:
Monday, June 16 2025

End Date (if applicable):
Friday, October 16 2026

:
Under the direction of the Manager, Safety, Security & Emergency Management, this position implements the tactical direction and daily operational oversight of various College security and emergency management programs to ensure a safe and secure learning and work environment for students, employees, and visitors at the College. This position manages the day-to-day operations of the College's campus security program and executes the College's emergency planning program, as required. The Coordinator is responsible for conducting investigations on behalf of the College, and for ensuring compliance with applicable legislated requirements, College policies and procedures. During an event, the Coordinator represents the College and communicates with emergency service and public safety partners.

Duties & Responsibilities:
1. Manages the College's security operations:Directly oversees the day-to-day operations of College's security contractor, including workload forecasting, ordering, or cancelling staffing coverage. Provides feedback to service contractor of personnel issues and follows-up accordingly. Approves expenditures for overtime/extra contract coverage as required to meet College operational needs. Implements and audits compliance with security related policies and procedures. Responsible for receiving and investigating complaints against members of the security team and makes recommendations to the Manager for corrective action. On behalf of the College, directly and regularly investigates security, personal safety, and code of conduct issues involving employees, contract employees, and members of the public at the College. Liaises with College departments, including Student Conduct & Academic Integrity, and law enforcement on code of conduct and legal/criminal prosecutions. Accesses programs, and operates security and access control systems including monitoring of the College's alarm system, access control system, and managing confidential databases (e.g., CCTV, access control, telephone messages). Coordinates effort with the Information Technology department to access privileged and sensitive information and data. Responsible for administering key systems, including the approval and assignment of campus keys for users, and overseeing activities of locksmiths. Supervises campus and personal safety programs such as the Safe Walk and crime prevention programs. Manages and oversees the College's emergency alerting and notification systems to communicate emergency information to the College community, without requiring additional approvals or oversight. Performs rapid threat and risk assessments and consults with the College's Threat Assessment Team. Provides confidential security and threat assessments for cases involving students, faculty, staff, and other members of the College community. Makes recommendations to and provides consultation for the Manager, Safety, Security & Emergency Management about confidential matters of campus security, protection, and threat assessment. Acts as the primary on-site representative for the College regarding emergencies outside of the College's hours of operation, including deciding when to escalate an emergency matter to involve College leadership. Acts on behalf of the Manager, Safety, Security and Emergency Management when required, with full delegated authority.

2. Coordinates the College's Emergency Response Program:Provides operational and administrative leadership for the Manager on the development of policies and procedures related to emergency planning. Liaises with public safety and emergency responders before, during, and after an event. Delivers training, as required, to members of the College community, including staff, faculty, and contractors. Executes established plans for emergency preparedness, emergency response and post disaster recovery, including discretionary modification as required by an event. Leads emergency team training and Emergency Operations Centre (EOC) exercises. As the deputy fire safety director, ensures that appropriate communications are maintained with security and emergency personnel in emergency situations. Serves as the initial and/or deputy incident commander during emergency response situations.

3. Coordinates with the College's Occupational Health and Safety program:Ensures contractor, visitor, and vendor compliance with College policies and procedures related to occupational health & safety. Provides administrative oversight to the College's OH&S program, as it relates to the security program and campus visitors, including permits, post-work inspections, and compliance audits. Oversees the day-to-day delivery of occupational first aid to the College community, including record management and reporting. Ensures compliance with all privacy regulation and legislation affecting student, staff and faculty medical information obtained through provision of first aid services. Provides other operational leadership, as required.

4. Coordinates activities related to safety and security in association with the College's Risk Management program:Oversees all aspects of operational reporting to ensure incident reporting compliance consistent with the requirements of the College's Risk Management program. In consultation with the Manager, accepts, reviews, and coordinates requests for access to information from external stakeholders, including police. Conducts investigations of damage and injury claims and prepares documentation and evidence to suppose the College's representative(s) attending civil proceedings as required. Directs day-to-day operational loss prevention activities for general liability. Conducts required inspections and audits to ensure regulatory and code compliance.

5. Performs other duties or projects, as assigned.
Qualifications Required:
Education & ExperienceTwo (2) years of cumulative specialized training and education in public safety, security, and/or asset protection fields. Preference given to candidates holding a formal diploma, degree, or certificate. At least four (4) years of progressively responsible management or supervisory roles. Preference given to candidates with experience directly managing or supervising employees in unionized and contract environments. Preference given to candidates with a diverse combination of formal education, specialized training, and demonstrated experience in areas of public safety and emergency management. Successful completion of British Columbia Advance Security Training (AST), eligibility for licensing by the Province of British Columbia at the AST level, and work experience in an AST role is required. Equivalent training and experience will be considered on a case-by-case basis to fulfil this requirement. Knowledge of risk management principles, practices, and regulations. Knowledge of security, fire protection, occupational health, and safety, WorkSafe B.C. regulations and loss prevention. Knowledge of emergency response, preferably in a post-secondary institution. Experience in conducting security investigations, gathering, and documenting evidence. Knowledge of current legislation and public policy at the Federal and Provincial level regarding FOIPOP, PIPEDA and PIPA. Knowledge of and formal training in Diversity, Inclusion, and Equity fields is an asset. Membership in a related professional organization and/or third-party certification in a related discipline, is an asset. Satisfactory criminal record check, including vulnerable sector clearance, is required. Intermediate knowledge in the use of computer applications including word processing (MS Word), spreadsheet (Excel), database management (MS Access), e-mail, and Internet navigation.

Skills & AbilitiesCommunicate effectively in English, both verbally and in writing. Proficiency in additional languages commonly spoken by College community members will be considered an asset. Interpret and apply College, government, agency, and departmental policies, procedures, and guidelines. Meet deadlines, prioritize, and work under pressure, including competing demands. Exercise a high level of initiative and responsibility. Foster a cooperative work environment. Manage, supervise, and train employees, including organizing and assigning work. Supervise contractors, including work planning and responsive deployment. Use tact and discretion to deal with or settle complex requests or complaints. A proactive, well-organized, energetic team player. Establish and maintain effective and harmonious relationships at all levels, both within and outside the organization including students and employees. Respond to and manage potentially violent, dangerous, hazardous, or emergency situations. Conduct thorough investigations regarding security issues, including accessing privileged or confidential information. Deal with matters or investigations of safety and security concerns which requires sensitivity and confidentiality. Conduct worksite inspections and/or identify hazards and recommend or implement corrective safety measures.Maintain current knowledge in new or existing standards, regulations, and laws relevant to occupational health & safety.


Leadership Competencies:Collegiality - values and demonstrates inclusivity, openness, civility, and respect. Problem solving and decision making - considers a wide range of information and perspectives to solve problems and make reasoned decisions; demonstrates a comfort with uncertainty and ambiguous conditions. Organizational awareness - understands and appreciates an organization's internal culture and operating practices as well as the political and business climate in which the organization operates. Innovation - welcomes, generates, and implements new ideas and solutions that help to achieve and organization's strategic goals. Integrity - acts with openness, honesty, and respect to build and maintain an environment of trust. Professional maturity - demonstrates courage to take on issues and make tough decisions while managing self with aplomb and emotional maturity Tenacity, resilience, and patience - believes that own actions and efforts will overcome obstacles, make progress, and attain successful results. Business awareness - considers and understand the financial, operational, and human perspective and impact of decisions. Visioning and Strategic Thinking - energizes people around the vision and keeps the bigger picture in mind. Team Leadership - creates team spirit and helps to direct individuals toward achievement of team and organizational goals. Inspires others to do their best, develop professionally and contribute to the success of the leadership team. Relationship management - builds and maintains a crucial network of contacts both internally and externally. Communication - uses the power of personal interaction and language to effectively influence, inspire, and lead others. Achieves results - goal-oriented individual who thrives on achieving outcomes through consultative and collaborate methods.

Why Join Langara?
At Langara College, we support the College's vision of promoting wellness and fostering personal and professional growth for our employees. We are dedicated to embracing, honoring, and advancing diversity, equity, and inclusion, while offering a competitive and inclusive benefits package that reflects our commitment to overall health, financial security, and work-life balance. Eligibility and entitlements may vary based on the employment group, and if the position is temporary, part-time, or casual
We offer the following benefits:Extensive medical, dental, and vision coverage Hybrid-work program for eligible positions Generous vacation package plus paid time off during college winter closure (1 week in December) Employer paid defined benefit pension plan Potential eligibility for educational, training, and developmental programs Access to on-site daycare subject to availability Tuition waivers for courses at Langara College, subject to space availability Course/program tuition reimbursements Wellness classes and campus engagement events Achieves results - goal-oriented individual who thrives on achieving outcomes through consultative and collaborate methods.

To request a copy of the job description, please contact our recruitment team.

Salary Range:
$37.91 - $55.60 per hour

Pay Grade:
Admin Paygrade 07

Compensation beyond the mid-point requires approval by the Public Sector Employers' Council Secretariat (PSEC).

Scheduled Weekly Hours:
35

Hours may vary according to the needs of the department.

Closing Date:
Friday, June 6 2025
People and Culture is committed to embracing, honoring, and promoting diversity, equity, and inclusion in our workplace. We remain dedicated to focusing our efforts on creating an inclusive employee community that fosters a sense of safety and belonging for everyone. We humbly acknowledge that we are just beginning our journey, which includes engaging in our own internal learning and creating a data-driven action plan that supports the integration of EDI practice into the work of People and Culture and the work we do with employees and leaders. Langara College welcomes applications from everyone including people from groups that are experiencing inequity including, but not limited to, Indigenous people, racialized people, people with disabilities, and members of the 2SLGBTQIA+ community. If there are any barriers that you are experiencing or an accommodation that we can provide to support you through the application process, please contact us.
Shortlisted candidates will be required to provide proof of educational and professional credentials noted on their resume. In addition, those shortlisted with international credentials must have their education credentials evaluated through WES (World Education Services) and provide Langara College, People & Culture document evaluation access for employment purposes.

We thank you for your interest in Langara College and for taking the time to complete an application. Only complete applications will be reviewed. Please be advised that only shortlisted candidates will be contacted due to the number of applications received.

Langara is committed to enhancing our diverse workforce.