Job Description

Overview

We are seeking a dedicated and detail-oriented Service Coordinator to join our team from

FRIDAY-MONDAY 11AM-4PM.

This role is essential in ensuring smooth operations and exceptional customer service within our organization. This role would be perfect for a student looking for part time or weekend work, or a young working professional. The ideal candidate will possess strong administrative skills, a customer-centric attitude, and the ability to manage multiple tasks efficiently. As a Service Coordinator, you will play a key role in supporting our property management team and enhancing customer relationships.

Responsibilities

Coordinate and schedule service requests for maintenance and repairs, ensuring timely responses to customer inquiries. Maintain accurate records of service requests, including data entry and filing of documentation. Utilize company software for property management tasks, ensuring all information is up-to-date and accessible for admin. Provide exceptional customer service by addressing client concerns and inquiries with professionalism and courtesy. Support the team by providing administrative assistance and maintaining customer satisfaction during the designated shift hours. Implement effective phone etiquette while communicating the team members. Maintenance of household appliances will need to be done on occasion, fixing towel racks and other minor fixtures within the short-term rentals to ensure property is up to standard.

Experience

Previous office experience with maintenance tasks preferred, with a focus on administrative support roles. Strong background in customer service with demonstrated ability to build positive relationships with clients/other team members. Proficiency in data entry, filing systems, and general office procedures is essential. Excellent negotiation skills and the ability to manage multiple priorities effectively. Strong communication skills, both verbal and written, along with professional phone etiquette. Join us as a Service Coordinator where your organizational skills and commitment to customer satisfaction will make a significant impact on our operations! Class 5 DL required / vehicle required *

Job Types: Part-time, Permanent, Casual

Pay: From $16.00 per hour

Expected hours: 16 per week

Benefits:

Casual dress On-site parking
Application question(s):

ARE YOU FULLY AVAILABLE FRIDAY-MONDAY 11AM-4PM? DO YOU HAVE FULL ACCESS TO A VEHICLE?
Work Location: In person