. The successful candidate will investigate, evaluate, negotiate, and settle commercial lines claims by telephone and correspondence. The candidate will also participate in ensuring accurate recording, reporting, and presentation of files.
Interviewing claimants and witnesses
Obtaining official documents
Comparing claims information with evidence
Determination of liability
Makes offer to claimants
Issue cheque
Dispose of salvage
Pursue subrogation
Accurate recording, reporting and presentation of files, including presentation of evidence at legal proceedings
Maintenance of accurate billing, and time and expense records
Work with manager to maintain client relations
2 years of technical experience in an insurance claims environment, with strong knowledge of property claims is required.
Knowledge of commercial lines will be considered an asset.
Post-secondary education in an insurance related field working towards full license and CIP designation
Proficient in CMS, including maintaining accurate and detailed activity, transaction and reserve records
Advanced computer skills including Office 365
Excellent communication skills
* Must be a team player with a strong commitment to quality and customer service
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