Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



This position's key area of responsibility is to provide support to the Property Manager in conducting their mandated duties in support of tenant relations and property management functions.



WHAT YOU'LL BE DOING



Assist with the rent relief process, providing statements, mailing correspondence etc.



Assist with the AR process by providing statements, collection letters, default letters



Leasing of storage spaces.



Assist Managers during the budget process and printing of reports.



Manage the billing process for fees (Cap-Ex, Leasing, Specialty Leasing).



Administration of assignments, transfers and subleases



Support and monitor manager's projects and assist in various tasks (scheduling, budgeting, action plan creation, strategic planning for the office, event reservations, team meeting planning, special projects, etc.).



Provide support to the Manager, Specialty Leasing by assisting with TOA's, updating spreadsheets, assisting with reporting and contract administration. Assist with rent collection, insurance certificates and area certificates.

Properly manage digital and print documents:

filing, archiving, folder structures, etc.



Prepare and review various documents.



An active participant of the property Health and Safety Committee; works with various parties as it relates to insurance claims.



Establish and maintain professional working relationship with tenants, vendors, building security, cleaners, and various contractors to ensure smooth operation of the Property



Assist Property Manager on tenant relations functions and monthly/quarterly reporting requirements



Assist in maintaining property-specific emergency procedures and make periodic updates to the Tenant Handbook



Maintain tenant accounts to ensure that they are properly set up, certificate of insurance is compliant, contacts are maintained, charges processed, credits applied, and collection of outstanding arrears are managed on a timely basis



Responsible for the negotiation and administration of the tenant storage leasing program



Maintain familiarity of existing tenant exclusives and kiosk restriction zones.



Draft and distribute tenant memos.



Other duties and responsibilities as assigned



WHAT WE'RE LOOKING FOR



Post-secondary diploma preferable, but a combination of education and work experience with an AR focus will be considered.



3-5 years of experience in the commercial real estate industry



Excellent proficiency with PC, Microsoft Office programs, specifically with Microsoft Word, Excel and Outlook.



Knowledge of real estate accounting software is an asset



Comfortable working in a fast paced, highly dynamic work environment; exceptional organizational, time management, oral and written communication skills



Proven ability to work independently, be flexible, prioritize and deal with multiple tasks; proactively and effectively establish priorities and have a positive attitude



Ability to perform under pressure within tight deadlines.



WHAT'S IN IT FOR YOU

Join an industry leader and shape the future of commercial real estate



Deep investment in cutting-edge technology to power your work



Comprehensive and competitive benefits plan



A supportive, caring and diverse work environment designed for your growth and well-being



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.