Job Description

Interested in a career at Langara College?

Our employees exemplify Langara's values of excellence, collegiality, innovation and integrity. If you think this position fits your qualifications, we encourage you to apply!

Langara College is located in Vancouver, B.C.: applicants to postings must be located in BC or willing to move to BC to accept work with Langara College. Exceptions to this will be clearly outlined in the event Langara College requires work (or positions to be based) to be performed outside BC or Canada.

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Job Title: Projects Associate, ERP

Employee Group: CUPE

Employee Type: Temporary (Fixed Term)

Start Date: Monday, September 26 2022

End Date (if applicable): Friday, September 6 2024

: The ERP Projects Associate provides administrative support with the planning and execution of the Enterprise Resource Program (ERP). This position provides specialized communications support for the ERP Program; provides support in the development of Program policies and procedures according to the work performance standards set by the College. Additionally, this position provides minimal support to IT and Business Unit user groups. Will be involved in preparation of some training materials/manuals as needed for the ERP Program team.

Qualifications Required:

Education

• Two-year diploma from a recognized institution in business administration, communications, information technology, or related discipline.
• Two (2) years of recent related experience in project management administration and support.
• Certified Associate in Project Management (CAPM) or formal project management training would be an asset.
• An equivalent combination of education and experience may be considered.
• Experience with maintaining complex Microsoft project plans.
• Experience in supporting the development and delivery of user training programs and classes.
• Some experience in providing technical support to users.
• Experience with Microsoft Office products including Word, Excel, PowerPoint, and Project, desktop publishing, and web content publishing.
• Experience with productivity tools, such as SharePoint, Confluence or JIRA.
• Experience with writing, editing, and formatting formal policy and procedure documents, an asset.
• Experience in writing, editing, and formatting technical guides, process and procedural documents, and other materials for both technical and non-technical audiences.

Skills & Abilities

• Strong interpersonal skills; ability to build and maintain effective working relationships and to provide excellent customer service to all clients.
• Knowledge of a variety of network and software applications required for providing user support in an IT environment.
• Strong organizational and coordination skills including multi-tasking and time management.
• Ability to work well under pressure and effectively manage to deadlines and within organizational constraints.
• Ability to take ownership and proactively complete tasks as required.
• Ability to work independently and in a team-oriented, collaborative environment.
• Ability to effectively communicate (written and verbal) in both highly technical and non-technical environments with all levels of the organization. Effective presentation communication skills and ability to clearly explain concepts to diverse audiences.
• Ability to deliver high quality documentation with a strong attention to detail.
• Proven ability to exercise sound judgement and action when dealing with confidential and sensitive matters; ability to maintain tact and discretion.
• Ability to learn and understand broad knowledge of current and new technologies and practices in information systems.
• Ability to describe technical concepts to users and train users on applications and computer-related equipment.
• Ability to determine and provide technical support advice and corresponding client-centered services.
• Ability to write technical and non-technical documentation.
• Strong writing, editing and proofreading skills.
• Ability to keep IT skills and knowledge up to date.
• Capacity to work harmoniously and collaboratively with others.

Working Conditions

• Overtime may be required to meet project deadlines. May be required to work some non-traditional hours including evenings and weekends.
• Vacation time will need to coincide with project cycle(s) and low service periods.
• Position is not subject to the compressed work schedule.

To obtain the full job description, please our recruitment team.

Salary Range: $26.83 - $30.67 per hour

Pay Grade: CUPE Paygrade 21

Scheduled Weekly Hours: 35

Hours may vary according to the needs of the department.

Compressed Workweek (Fortnight): No

Closing Date:

If you were a temporary employee with CUPE Local 15 at Langara College who has worked within the last five (5) months of the closing date on this posting, please our recruitment team if you meet the criteria for internal status (850 hours worked) as per Article III.7.g in the . Please quote the job requisition title and number with your previous employee ID and last day worked at the College. Please do not email if you worked at the College more than 5 months ago or if you worked in a different union.

Shortlisted candidates will be required to provide proof of educational and professional credentials noted on their resume. In addition, those shortlisted with international credentials must have their education credentials evaluated through WES (World Education Services) and provide Langara College, People & Culture document evaluation access for employment purposes.

We thank you for your interest in Langara College and for taking the time to complete an application. Only complete applications will be reviewed. Please be advised that only shortlisted candidates will be contacted due to the number of applications received.

Langara is committed to enhancing our diverse workforce.