Job Description

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 5th largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 90 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com
Location: CAN - Saint-John's, Kelsey Drive
Job Posting Title: Project Specialist - 55371
Time Type: Full Time
Purpose of the position
To process import / export shipments in cooperation with customer service group with high accuracy using proprietary forwarding systems to ensure operational excellence and high productivity. Many shipments are oversized and/or cross trade. Responsibilities include operations, customer service & documentation.

Key Tasks

• Contact vendors to secure details of shipment and update the cash flow.
• Receive vendor’s documents and check for discrepancies against shipping release issued by client.
• Liaise with client’s expediting department for any discrepancies between release and vendors preliminary documents.
• Provide client with 3 competitive quotes. Any exceptions to be noted to client as soon as it occurs.
• Coordinate shipments with service providers and other DSV offices worldwide.
• Coordinate with other Project Specialists in order to economize on freight costs through consolidation.
• Assist vendors to complete export formalities such as AES, B13, if required and within company established guidelines.
• Arrange for project surveyor to survey loading and stowing operation, where required.
• Ensure notice of intent is submitted to concerned service providers for any noted damages to cargo.
• Ensure coherency between vendors’ commercial documents, shipping release and transport documents.
• Ensure documentation is prepared in accordance with the project requirements to facilitate prompt customs clearance.
• Liaise with client’s logistics division in order to determine RAS date of cargo and accordingly identify mode of shipment with approval from client.
• Enter information in CW1 accurately and in a timely fashion.
• Send shipping pre-alert to destination office.
• Provide accurate reports to Project Manager within deadlines.
• Prepare billing sheet in accordance to the project requirement and forward to billing department within set time limits.
• Ensure supporting documents and quotes approval is maintained in the file and accurately bill file.
• Ensure that payable invoices are approved in a timely manner via the CW1 processing system.
• Ensure that file contains all necessary document copies in proper sequence.
• Communicate with Project Manager for any requirements, discrepancies and/or exceptions found in freight instructions/documents.
• Other duties as requested.

All staff:

• Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment and follow all requirements as set out in the Quality Health Safety Environment policy.
• It is the responsibility of all staffs to ensure that their day to day activities embrace sustainability/Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.

Due to the dynamic nature of our industry, your accountabilities and role may change.

Decision Making Authority

• Vendor / carrier selection and pricing negotiation and selling rates
• Approve invoices and quotes
• Exception handling in coordination with Project Manager

Function / Market & Industry Knowledge / Business Acumen / Process working

• Excellent Freight Forwarding knowledge and customs requirements
• Experience with all modes of transport, and be well versed handling oversized and/or challenging shipments
• Thorough and comprehensive knowledge of DSV strategy, structure and pricing.
• Familiar with export & import regulations & requirements (including L/C’s)
• Knowledge of all DSV products.
• Proficient in DSV customer service application

Skills & Competencies

COMMUNICATION & PRESENTATION

• Ability to influence and convince others in a way that results in acceptance and agreement
• Ability to shape conversations to ensure focus and understanding
• Effective listening
• Willingness to engage in constructive confrontation
• Ability to clearly and concisely present both written and/or oral information

ACCOUNTIBLITY

• Credibility
• Assertiveness
• Capable to make informed judgments and to generate practical, timely solutions
• Ability to find pragmatic solutions by using decision making techniques
• Willingness to involve stakeholders in decision making process, to get buy-in and to implement solutions
• Supports organizational commitment to ISO 9001, ISO 45001 certification – Montreal location

CUSTOMER ORIENTATION

• Readiness to continuously focus on identifying and meeting customer current and future needs
• Readiness to provide alternatives and optimized solutions to the Customer
• Ability to establish a successful long-term business partnership with internal and external customers

COLLOBORATION AND INFLUENCE

• Ability to work with different cultures and to manage cross functional interfaces
• High priority for teamwork
• Team player
• Capable to build strong and long-term team relationships within and across functions and geographical boundaries and based on ethics and trust

RESULT ORIENTATION

• Ability to set robust plans well in advance and to initiate action to move projects forward
• Planning & Organizing (Ability to prioritize, plan, assign & control)
• Time management (monitoring performance against deadlines and milestones)

PERSONAL EXCELLENCE

• Integrity
• Act as a Role Model for Group Values and fully adhere to the Code of Conduct
• High energy and resilience
• High commitment and positive attitude in the face of setbacks and obstacles
• High stress level (Ability to work under pressure and deal with tight deadlines)
• Be authentic, approachable, open and honest

Educational background / Work experience

• Excellent Freight Forwarding knowledge and Customs requirements with proven track record of 2 to 5 years in industry
• Experience with all modes of transport (air/ocean/trucking) and be well versed handling oversized shipments
• Project experience, an asset
• CIFFA or equivalent, an asset

Language Skills

• Fluent English, second language an asset

DSV complies with the Canadian Employment Equity Act and welcomes diversity in the workplace, and encourages applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. DSV reserves the right to defer or close a vacancy at any time. DSV – Global transport and logistics DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career. Read more at www.dsv.com