Job Description

Position: Process Engineer

With two London locations totaling over 150,000 square feet with up to 40-ton overhead crane capacity, over 30 large modern CNC machines with 5 axis capabilities, and a 24-hour operation manned by expert and committed human capital. ADJ Industries Inc. is a leader in its industry.
ADJ Industries Inc. specializes in custom fabrication, welding and machining. We manufacture large locomotive, oil and gas, power generation, mining and defense components to close tolerances.

Position Overview:

The Project/Sales Engineer, reporting to the Director of Sales, serves as a liaison between customers and internal teams, facilitating communication to ensure alignment of manufacturing operations with customer expectations. Collaborating closely with Sales, Quality, Manufacturing, and Production to develop tailored solutions while performing and documenting processes and quality standards to enhance customer satisfaction and efficiency.

Responsibilities and Accountabilities:

Support all phases of the manufacturing process for product being built, including: product quality, cost improvements, on-time delivery, and product manufacturability. Analyze and develop manufacturing process flows continually for the enhancement of quality, cost reduction, and throughput to support ISO regulations. Identify improvement opportunities (reduce cost, eliminate wastes, improve cycle time and capacity, improve production flow, reduce raw material consumption, etc.) Project management of improvement projects (Safety, Quality, Delivery, Cost and Inventory) Project management of transition projects (in sourcing, outsourcing, repositioning) Provide documentation support (manage change documentation system, work instructions, process flow charts) as required by manufacturing. Contributes to the development of work instructions, equipment logs, material specifications and other tracking documents. Collaborating with configuration control and design engineering regarding product tooling and design to ensure effective production methods. Working closely with manufacturing department to develop, coordinate and implement technical training for employees. Maintain a thorough understanding of products and services to communicate to customers. Conferring with vendors in determining product specifications and arranging equipment, parts, or material purchases, and evaluating products according to quality standards and specifications. Acts as liaison between Customers and Sales, Quality, Manufacturing, and/or Production. Ensuring Production timelines, quality and engineering specifications are being met through customer communication. Collaborating with cross-functional teams to identify customer needs and develop tailored solutions that meet project requirements. Preparing and delivering technical proposals and quotations to customers, ensuring clarity and accuracy. Monitoring project progress and addressing issues to maintain customer satisfaction and project timelines. Providing technical support and guidance to customers throughout the sales process and after product delivery. Travel to customer sites as needed to conduct on-site assessments, gather requirements, and provide tailored solutions. Attend customer meetings and industry conferences, representing and promoting the company. Gather and relay customer feedback to improve service, delivery and enhance customer satisfaction. Handle customer questions, complaints, and conflicts with professionalism.

Administration

Maintains an acceptable level of performance by following established policies and procedures, and participating in continuous improvement efforts by supporting and implementing new ideas. Sets a positive example by maintaining a respective attitude, cooperating with co-workers, management, and internal and external customers. Be a productive team member and help to meet established departmental and Company goals. Wears appropriate personal protective equipment at all times when required Report any personal workplace injuries to direct supervisor immediately. Report safety issues to direct supervisor or EHS Manager as soon as possible. Report to work for your regularly scheduled shifts on time and ready to work. Follow all company policies and health and safety procedures. Effectively gives and receives feedback and willingly asks questions and seeks direction when needed. Willingly accepts responsibility of sharing skills and knowledge with other employees. Perform all other duties as may be assigned from time to time.

Qualifications:

Must meet the requirements of the Canadian Controlled Goods Security Assessment Application as per Section 15 of the Controlled Goods Regulations, SOR/2001-32. Diploma in Manufacturing Engineering Technology or equivalent/ bachelor's degree in engineering preferred 2+ years experience in working in the manufacturing or manufacturing technology field. Excellent organization, and computer skills. Strong skills in manufacturing and processing engineering with knowledge of machining, welding and fabrication. Computer skills including Microsoft Office Suite. Familiar with quality clauses. Experience in customer relations within a manufacturing environment. Excellent verbal and written communication skills. Ability to actively listen and effectively address customer needs and requirements. Experience with Customer Relationship Management tools to track customer interactions, feedback, and sales opportunities. Able to read and interpret technical drawings and specifications. Familiarity with ADJ's production processes and limitations is preferred. On-the-job training will be provided. Open to both domestic and international travel as required.
Benefits:

Dental care Paid time off
Schedule:

Monday to Friday
Work Location: In person

Job Types: Full-time, Permanent

Pay: $60,000.00-$75,000.00 per year

Work Location: In person