Job Description

Description :

Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence, and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

We want to invest in you! Your success is our success and our purpose of \xe2\x80\x9cwe\xe2\x80\x99re here to help people\xe2\x80\x9d is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members.

The Position:

We are looking for a Project Manager, Technology to join our growing BrokerLink team on a Permanent FT Basis!

Reporting to the PMO Manager and working within the process defined within the PMO Playbook and Governance. The Project Manager works closely with the Business and IT Stakeholders to take the agreed upon strategy and create project objectives and goals, the technical and operational scope and define what is to be delivered, how and when the solution will be delivered.

What the Role Entails:

• Full project management responsibility for the implementation of a variety of projects
• Define project scope, goals and deliverables that support business goals in collaboration with business users and stakeholders
• Work with stakeholders and project team to prioritize collected requirements
• Set and manage project expectations with team members and other stakeholders
• Identify and manage project dependencies and critical path
• Plan, schedule and track project timelines and milestones
• Demonstrates excellent interpersonal communication skills
• Organize and lead the team, create an environment where project management standards are followed and status of work in progress, issues, decisions and resourcing is well understood
• Be the primary point of escalation for any topics related to the dedicated workstream. Drive resolution of any conflicts and escalate as needed to avoid roadblocks
• Work with a dedicated team and manage resource assignment scheduling across the project
• Coaching & Leadership skills

The Successful candidate will have:

*If you feel you have the equivalent skills, please apply*

To be a successful candidate, you will need to have demonstrated experience in establishing and delivering complex projects through disciplined project management processes and close collaboration with colleagues throughout the organization. Proactively track and monitor key performance indicators to ensure project objectives are met throughout the project. Provide clear and consistent communication of project status within IT and with business partners.

• 5 \xe2\x80\x93 8 years direct experience working in a project management environment
• Experience with Contact Relationship Management (CRM) platforms (Required)
• Successful history of Project Managing CRM implementation, with demonstrable experience in setting and managing stakeholder expectations (Required)
• PMP Certification (Desired)
• Experience with Smartsheet (Desired)
• Excellent English communication skills (verbal and written)
• Knowledge of enterprise project management information systems
• Hands-on project management, must be able to execute the entire project lifecycle from concept to deployment
• Experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products
• High degree of professionalism, with demonstrated ability to live our values
• Strong ability to plan, organize and prioritize workload for self and others

As part of our employee promise, here are some of the many perks of working with us:

• Flexible health and dental insurance benefits package
• Personal Spending amount to invest in your healthy lifestyle
• RRSP - Registered Retirement Savings Plan with Company matching
• ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect
• \xe2\x80\x98Dress for your day\xe2\x80\x99, dress according to your daily schedule
• Competitive compensation package with bonus aspect
• Employee discount program, including Apple, Bell, Rogers and more!
• Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty and starting at 3 weeks of vacation per year!
• Working for an employer who is regularly recognized as one of Canada\xe2\x80\x99s best employers such as Kincentric 2022

We thank all applicants for their interest, but only those selected for an interview will be contacted.

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength! We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

Discover more about BrokerLink! Visit our new dedicated Webpage -

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!

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