Job Description

:
IT Unlock's mission is solving staff augmentation problems by providing the right IT experts in a timely fashion manner to save our clients' time and money. In parallel, we solve companies' problems by implementing the world's best AI solutions to automate and secure their call centres at a fraction of the cost.
The Team:
You will be part of a multicultural team, energetic and supportive contributed. We love winning while having fun at work. We offer the world's best training to bring you to the next level. We have a friendly culture and cooperative. We want to see you succeeding in your endeavour and be part of our family.
Job description:
Senior Project Manager - Remote - Full Time
As a Project Manager, you will be responsible for leading teams to deliver project(s) that span across business unit. Your role is to manage resources, schedules and adhere to the processes and guidelines throughout the full development life cycle. Also, one key aspect in your role will be to manage issues, risks and project change requests to ensure successful and on-time project delivery.
In this role, you will be responsible for the successful execution and delivery of assigned customers and internal projects. Successful candidates will have good business acumen, customer service experience, and project/service delivery experience.
In your day-to-day you will be responsible for

• Responsible for on-boarding and supporting the operational aspects of an assigned group of customer deployment projects.

• Develops, executes, monitors, and adjusts project plans, resources, and implementation strategy to meet the needs of project stakeholders, and to ensure project deliverables are on time, within budget, and meets customer/stakeholders' expectations.

• Manage high-profile projects applying technical and project management expertise while leading cross-functional resources to meet project expectations within established budgets and timeframes.

• Communicate with project projects stakeholders to determine project goals and objectives.

• Build strong relationships with stakeholders and manage their expectations for service delivery.

• Report regularly on project status while identifying, raising and resolving issues quickly and completely.

• Strong project management skills delivering projects.

• Develop, lead, and manage project teams.

• Perform risk management planning, risk identification, and mitigation.

What you must have

• Bachelor's degree in Business Administration, CIS/MIS, Engineering, Computer Science or equivalent experience.

• +15 years of IT project management experience or general business experience.

• Highly proficient with MS Office.

• Excellent written and oral communications skills.

• Ability to work independently and within a team.

• Display strong problem solving and conflict management skills.

• Ability to build strong relationships with customers & teams based on credibility and understanding client's needs.

• Ability to assess risks & analyze data to ensure bests business practices.

• Legally authorized to work in Canada or U.S.A

Requirements

• Bachelor's degree in Business Administration, CIS/MIS, Engineering, Computer Science or equivalent experience.

• +15 years of IT project management experience or general business experience.

• Highly proficient with MS Office.

• Excellent written and oral communications skills.

• Ability to work independently and within a team.

• Display strong problem solving and conflict management skills.

• Ability to build strong relationships with customers & teams based on credibility and understanding client's needs.

• Ability to assess risks & analyze data to ensure bests business practices.

• Legally authorized to work in Canada or U.S.A

Benefits

• Baccalaureat en administration des affaires, ingenierie, informatique ou experience equivalente.

• +15 ans d'experience en gestion de projets informatiques ou d'experience commerciale generale.

• Excellente maatrise de MS Office.

• Excellentes competences en matiere de communication ecrite et orale.

• Capacite a travailler de maniere independante et au sein d'une equipe.

• Faire preuve d'une grande capacite a resoudre les problemes et a gerer les conflits.

• Capacite a etablir des relations solides avec les clients et les equipes sur la base de la credibilite et de la comprehension des besoins du client.

• Capacite a evaluer les risques et a analyser les donnees afin de garantir les meilleures pratiques commerciales.

• Legalement autorise a travailler au Canada ou aux a?tats-Unis.

Skills Required