Job Description

About Us:

At Bond, we design, build, and manage creative and innovative solutions that help our clients strengthen customer loyalty and elevate brand experiences. Our work spans industries and channels, blending creativity, logistics, and strategy to deliver measurable results. We partner with some of the world's most recognized brands, including one of our largest automotive clients, to shape the future of customer and dealer engagement.



As the

Project Manager (Automotive Dealer Engagement & Communications)

(NON-TECHNICAL)

, you will lead the end-to-end management of strategic communication and engagement projects across global markets. Acting as the primary point of contact for key client initiatives, you will oversee planning, content development, execution, and delivery to ensure alignment with timelines, budgets, and quality standards. This role requires strong leadership, exceptional organization, and the ability to manage competing priorities in a fast-paced agency environment. You will apply communication principles - clarity, consistency, tone, and audience segmentation - to deliver messages that are strategically aligned, structured, and effective in driving awareness and engagement across diverse audiences.

This role

does not

require a technical or IT background; it is focused on managing business projects, communications, and stakeholder deliverables.

As the Project Manager (Automotive Dealer Engagement & Communications) (NON-TECHNICAL), you will:

Work closely with internal teams, client stakeholders, and external vendors to deliver clear, consistent, and engaging communications to automotive dealers, internal stakeholders, and cross-functional partners. Build trusted relationships with key client stakeholders and maintain a strong understanding of their business priorities, communication goals, and audience needs. Act as the primary point of contact for assigned communications projects, providing exceptional service and proactive updates on status, risks, and opportunities. Lead the full project lifecycle - from scoping and planning to execution, delivery, and post-launch measurement - ensuring all timelines, budgets, and quality standards are met. Develop and edit clear, professional communications, including emails, web copy, scripts, toolkits, and other collateral, aligned with client objectives and brand guidelines. Ensure all communications maintain accuracy, clarity, and tone consistency, and are distributed on time across all required channels. Coordinate review cycles and stakeholder feedback to ensure accuracy and timely delivery, while supporting ad hoc requests that consolidate content or insights into decks or briefing materials for leadership or field audiences. Partner with creative, digital, strategy, and vendor teams to manage schedules, production, and content distribution across multiple markets, ensuring message alignment and cohesive storytelling across all programs. Organize and run project meetings, including kick-offs, weekly status updates, and debriefs, with clear agendas, notes, and follow-ups. Track deliverables and progress using project management tools; manage timelines, review stages, and content libraries for team use. Support the planning and version control of communication materials through editorial calendars or centralized content tracking systems to ensure structure and visibility. Monitor project performance and communication metrics (ie. open rates, engagement, platform utilization); analyze results and share insights to drive continuous improvement. Identify opportunities to streamline communications processes, enhance clarity and impact, and innovate delivery methods to strengthen dealer engagement. Apply communication best practices to improve audience understanding and reinforce key messages through clear and consistent delivery. Act as a strategic partner to the client, proposing solutions that drive program objectives and foster long-term success.

Your background:

3-5 years of experience in a project-oriented, client-focused, or agency environment (automotive, OEM, or communications program/agency experience strongly preferred). Post-secondary education in Project Management, Marketing, Communications, or a related discipline. CAPM or PMP certification (preferred but not required). Experience with CRM, communication planning, and content management tools; familiarity with Airtable, PageTiger, Cvent, or equivalent platforms is an asset. Proven ability to lead the end-to-end management of multi-channel communication and engagement programs. Analytical mindset with the ability to interpret communication and engagement data to inform continuous improvement. Applies a strategic, problem-solving mindset to ensure alignment and operational success. Strong understanding of how communication strategy and execution drive awareness, alignment, and engagement across distributed audiences. Strong planning and organizational skills; proven ability to manage complex timelines and deliverables. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and project management/collaboration tools. Excellent interpersonal, written and verbal communication, presentation, and collaboration skills. Strong attention to detail, problem-solving ability, and decision-making skills. Willingness to work flexibly, including occasional travel and non-standard hours when required.

Why Bond?

Joining us means being part of a team that lives by the mantra "Create Bonds." We celebrate our collective drive, reward innovative thinking, and always maintain a focus on fostering relationships, both internally and with our clients.

Ready to Make Your Mark?

If you're passionate about shaping the future of loyalty and making a real impact, we want to hear from you! Apply now to become a part of our dynamic and innovative team.