Job Description

Full-time, contract (12 months)

Position summary

Reporting to the director, information technology (IT), the project management office (PMO) manager is accountable for building, leading, and maturing the IT project management office at the College of Physicians and Surgeons of BC (CPSBC). This role is responsible for establishing and continuously improving the PMO's frameworks, standards, and practices to ensure consistent, high-quality delivery of IT initiatives aligned with organizational strategy.

The PMO manager defines and governs the project portfolio management approach, oversees intake and prioritization processes, and ensures robust oversight of scope, schedule, budget, benefits, and risk across all IT projects. This role also leads and develops a team of project managers and business analysts, strengthening CPSBC's project delivery capability through coaching, mentoring, and change leadership.

While the focus of this role is on PMO strategy, governance, and capability-building, the PMO manager may occasionally assume direct project management or business analysis responsibilities for high-priority or complex initiatives.

Duties and responsibilities

PMO strategy, governance, and maturity

design, implement, and continually refine PMO frameworks, standards, templates, and methodologies (e.g. project lifecycle, stage gates, governance models) establish and manage project intake, evaluation, and prioritization processes aligned with organizational strategy define and enforce PMO governance practices, including reporting cadence, decision-making forums, and escalation paths develop and track PMO performance metrics and KPIs (e.g. on-time delivery, budget adherence, benefits realization, resource utilization) lead PMO maturity roadmaps to strengthen consistency, predictability, and transparency of project delivery

Portfolio management and oversight

oversee the IT project portfolio, ensuring alignment with strategic objectives and available capacity monitor portfolio-level risks, issues, dependencies, and inter-project impacts, and advise leadership on trade-offs and options ensure standardized status reporting, dashboards, and portfolio analytics to support executive decision-making support benefits identification, tracking, and realization across the portfolio

Team leadership and capability building

lead, coach, and develop a team of project managers and business analysts, building a high-performing, service-oriented PMO set clear expectations, objectives, and performance measures for PMO staff foster a culture of accountability, collaboration, and continuous improvement within the PMO and across project teams champion professional development, including training and certification opportunities in project management, business analysis, and change management

Standards, methods, and tools

define and maintain standard tools for project planning, scheduling, financial tracking, risk management, and reporting develop and maintain templates for business cases, charters, project plans, requirements, test plans, and lessons learned collaborate with IT and business partners to ensure PMO standards are practical, adopted, and continuously improved support the implementation and optimization of project and portfolio management (PPM) tools and process mapping tools

Internal business partner engagement and organizational change

cultivate strong relationships with internal business partners to promote disciplined project practices and realistic expectations provide guidance and coaching to business leaders and project sponsors on governance, roles, and responsibilities support change-management activities related to project delivery, including communication, training, and engagement plans act as a champion for project management best practices across CPSBC

Strategic and operational planning

participate in IT strategic planning and annual planning cycles, ensuring the project portfolio supports technology roadmaps provide input into resource planning and capacity management for project delivery roles advise on sequencing and pacing of initiatives to optimize outcomes and reduce delivery risk

Direct project involvement (as needed)

act as project manager or business analyst on critical or complex initiatives where PMO leadership is required responsibilities may include project chartering, scope definition, requirements gathering, process documentation, budget oversight, change management, risk planning, and test coordination

Skills and qualifications

Required skills and qualifications include:

minimum seven years of experience in project management and business analysis, with a demonstrated focus on project governance and PMO or portfolio management minimum four years in a leadership or supervisory role, managing project management and/or business analysis professionals proven management of a portfolio of initiatives across multiple, diverse departments proven experience, preferably in a government regulatory or non-profit environment, establishing, maturing, or significantly improving a PMO or similar project governance function strong background in technology environments, including collaboration with software developers and technical teams degree in business, management, information technology, or a related discipline; or an equivalent combination of education and experience certifications such as PMP, PMI-ACP, PRINCE2, CBAP, or Prosci (or equivalent) are considered assets in-depth knowledge of project management and change management methodologies, including both agile and traditional approaches; knowledge/experience of business analysis a plus demonstrated ability to design and implement standards, frameworks, and processes that improve project performance and business partner satisfaction strong portfolio, financial, and risk management skills, including budgeting, forecasting, and benefits tracking exceptional organizational, planning, and prioritization skills with the ability to manage multiple, concurrent initiatives effective communicator, both written and verbal, with strong presentation and reporting abilities tailored to executive and non-technical audiences proven relationship builder and team leader who fosters trust, collaboration, and results comfortable using project management, PPM, and process mapping tools service-oriented, proactive, and detail-focused, with the ability to operate independently and exercise sound judgment in a dynamic environment

The compensation range for this position is $85,343 (minimum) to $128,015 (maximum) per year, and the midpoint of the range is $106,679 per year. The compensation range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.



The College of Physicians and Surgeons of British Columbia (CPSBC) has been recognized as one of BC's top employers since 2011 and as a certified Living Wage Employer in BC since 2025. Our goal is to attract, develop and retain highly talented employees. We offer an excellent working environment including a hybrid work-from-home/in-office model, opportunities for personal and professional growth, and a comprehensive benefits package.

CPSBC is committed to our ongoing journey to be a diverse, equitable and inclusive place to work. All interested applicants, regardless of age, family or marital status, physical or mental disability, race, colour, religion, place of origin, and ancestry, Indigenous identity, gender identity or expression, sex, sexual orientation political belief, socio-economic background, criminal conviction or any other characteristic protected by applicable law, are strongly encouraged to apply. Accommodations are available upon request for candidates taking part in the recruitment and selection process.

CPSBC values the strength diversity brings to our workplace, so if you're excited about a career at the College but your past experience doesn't align perfectly with the current job postings or you are not ready to apply yet, we encourage you to create an employee profile in the careers portal and our HR team will be able to see your skills and proactively match you with other roles more closely aligned to your experience and skillset.

We thank all applicants for their interest; however, only those selected for interview will be contacted.

CPSBC is located on the unceded and traditional territory of the Coast Salish peoples, including the territories of the h?n?q??min??m? speaking peoples?the x?m??k??y??m (Musqueam) and sel?il?witulh (Tsleil-Waututh) Nations, and the S?wx?wu7mesh-ulh Snichim speaking peoples?the S?wx?wu7mesh (Squamish) Nation.

We acknowledge the rights and title of BC First Nations whose territories span across the province. These territories recognize that laws, governance, and health systems tied to lands and waters have existed here since time immemorial.