At Bruyere Health, we're much more than a health organization; we're a true community built on respect, compassion, accountability, collaboration, and learning. If you're passionate about making a difference and are ready to be part of something bigger than yourself, join us. Come and work at Bruyere Health, where compassion and innovation meet to make each life better.
What is in it for me?
Competitive benefits program
Defined benefit pension plan (when applicable)
Wellness program and on-site gyms
Employee perks program
Mental health support through our Employee and Family Assistance Program
Professional development and learning opportunities
What would my role be?
Reporting to the Manager of Applications, you will be responsible for applications used at Bruyere Health, supporting users from diverse groups such as finance, material management, patient care, scheduling, human resources, admissions, pharmacy and volunteering. These applications are used by approximately 3000 users at three sites. You will provide primary support on several key applications. Support activities include:
Providing end-user support.
Analyzing and defining user requirements.
Coding, testing and debugging applications.
Configuring applications.
Developing custom reports.
Troubleshooting problems.
Managing system updates.
Writing documentation.
Escalating issues to vendors.
You will also:
Work in conjunction with the network administrator to select and implement application servers and to ensure that adequate disaster recovery procedures are in place.
Participate in the selection and implementation of new application software.
Sit on committees and identify system requirements and functional improvements through meetings and interviews.
Participate in the review of potential applications and the final selection.
Work closely with the vendor, network administrator and users throughout the implementation process
How do I qualify?
Required:
Three (3) year Community College Diploma or degree in computer science or a related field.
Minimum of three (3) years of relevant experience.
Experience with current Windows operating systems.
Experience with programming tools, languages, and best practices.
Experience with Relational Database Management Systems (RDBMS) such as SQL server and Oracle.
Experience with structured systems analysis and design.
Experience with defining user requirements and writing specifications documents
Experience working with users and vendors to install systems.
Experience with report development technologies such as Power BI, Oracle Reports, SQL Server, Reporting Services SSRS, Crystal Reports, Cognos or similar report writing tool
Experience with Microsoft Power Platform (Power BI, Power App and Power Automate).
Experience with writing technical documents.
Preferred:
Experience creating reports using Cognos BI in UKG Pro or other workforce and human resource SaaS platform.
Experience working with REST APIs.
Experience with an Electronic Patient Record (EPR) systems such as MEDITECH, EPIC, PointClickCare.
Experience with health systems.
Knowledge of HRIS (Human Resources Information System).
Fluent in French and English
What skills should I possess to succeed in the role?
Familiar with a broad range of the organization's business areas. For example: Finance, Human Resources, Health Records, Admissions and Patient Care.
Structured, analytical approach.
Able to communicate well, both verbally and in writing.
Able to work independently, or as part of a multi-disciplinary team.
Knowledge of and familiarity with project management tools.
Able to contribute to the planning, coordination, execution and evaluation of various projects within Bruyere Health Information Systems department.
Strong organizational skills.
Excellent problem-solving ability.
Able to maintain confidentiality of sensitive information.
Knowledge in cyber security, security best practices, risk assessments and a passion for staying ahead of emerging threats.
Advanced computer skills.
Basic knowledge of medical terminology.
About Bruyere Health
Bruyere Health is Eastern Ontario's leading health organization specializing in aging, rehabilitation, and care for those with multiple complex medical conditions. We bring together compassionate, person-centered care with world-class research to maximize quality of life for those we care for and their loved ones.
Bruyere Health has a proven history of addressing gaps in our health system with compassion, innovation, and courage. Today, as an academic health sciences center, we are training the next generation of health professionals to see--and take action on creating--a better health system for all.
Additional Information
Please note that applications received after the closing date will not be considered.
All applicants must provide a recent CV, and a cover letter that clearly indicates that they meet the required qualifications. Copies of your degrees and certifications, if applicable, in one of Canada's official languages must also be included. Please note that any inaccuracies in the information provided may result in your application being rejected.
Please note that the pre-screening questions must be submitted by all applicants as part of the application process and that answers are for information purposes only and will not disqualify internal candidates from competitions provided that the candidate meets the required qualifications of the position as per the posting.
Bruyere Health promotes the principles of diversity and inclusion and adheres to the Employment Equity Act and Accessibility for Ontarians with Disabilities Act. Bruyere Health is committed to developing inclusive, barrier-free selection processes and work environments. If contacted regarding this competition, please advise the departmental official of the accommodation measures which may be required to enable you to be assessed in a fair and equitable manner.
All Bruyere Health employees are required to provide proof of full vaccination as per our Enhanced COVID-19 Immunization policy.
An acknowledgement of receipt will be sent following the submission of your application. We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
The next step is yours, apply now!
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