Job Description

Recreational Therapy, Case Management, Program Facilitation, Systems Navigation

The John Howard Society of Thunder Bay is seeking a dedicated and dynamic individual to join our team in a full-time role focused on supporting successful community reintegration. This position plays a vital role in helping individuals transition from correctional facilities back into the community by providing comprehensive case management and facilitating programs that promote stability, growth, and positive engagement.





As a Program Support & Recreation Case Manager, you will:


Deliver individualized case management services to residents within the JHS Residence. Support program staff and coordinate both structured and recreational activities that foster personal development and community connection. Assist clients with system navigation and access to essential resources, reducing barriers to reintegration. Facilitate group and one-on-one sessions designed to build skills, resilience, and confidence.




Your work will directly contribute to reducing recidivism and supporting long-term success for individuals involved in the criminal legal system, making a meaningful impact on both clients and the broader community.

Education & Experience

Post Secondary Education - preferably from Humanities (Social Work, Social Service Work, Addictions Counselling, etc.), Recreational Therapy, or the Education fields Experience in delivering programs/programming Experience in delivering information workshops to clients Experience with providing case management or client support services Experience working with vulnerable populations Work related experience in the following areas is considered an asset: corrections, residential housing programs, mental health and addictions, poverty and homelessness Knowledge of Criminal Legal System (is an asset) Knowledge in data collection (is an asset)

Skills & Expectations

Ability to effectively communicate and contribute to a positive work environment Ability to work collaboratively in a team setting Ability to work with individuals from diverse backgrounds Demonstrated ability to work efficiently under pressure Computer skills, e.g. Microsoft Office, internet, email Ability to demonstrate flexibility and adaptability Must complete training and professional development as required * G-License is an asset