Job Description

Marshall Canada is seeking a Program Quality Lead to join our team in Ottawa, ON. Reporting to the QHSE Manager, this role is responsible to support program specific quality requirements to ensure compliance to the Customer, Regulatory and Quality Management System requirements. The Program Quality Lead works closely with the Supplier Quality Manager to develop a Supplier management & monitoring program based on a business risk assessment approach for Suppliers to the program.

Your responsibilities in the role:

Ensure that quality program deliverables are maintained and submitted as required by contract. Develop and maintain quality documents applicable to the program requirement for internal and external deliverables including procedures, work instructions, plans, policies, etc. Represent the quality team at internal and external meetings related to the program. Serving as a liaison for the quality department between internal stakeholders (program, engineering,) and external such as the customer and suppliers, Work close with the Supplier Quality Manager to develop and maintain a supplier Audit schedule based on risk methodology to cover program requirements. Maintain program quality performance KPIs and provide feedback to management on any areas of concern. Provide input into supplier procurement specifications to ensure project and business requirements are flowed down as appropriate to suppliers. Ensure compliance to procedures, policies and work instructions Evaluate customer concerns, find root cause, and implement corrective actions when necessary. Review any contract amendments for impact on the Quality Assurance Plan. Compile and maintain the Product Quality Assurance Plan. Develop and maintain control plans. Conduct/participate in internal audits per the audit schedule (include product/process, capability, planning, part/component certifications, inspections) Represent Marshall Quality at Cost Commitment Reviews & Internal Gate reviews as required. Other duties as assigned.

Apply if you have most of the following:

Lead Auditor trained in ISO9001/AS9100 is desirable, Internal Auditor trained in Quality standards is essential. Knowledge of MRP/ERP systems is essential. Working knowledge of Microsoft tools such as Word, Excel and Visio are essential. Knowledge and experience of Quality assessment and continuous improvement tools is essential. Understanding and experience of preventative techniques such as Sampling, Pareto, FMEA, SPC etc. is essential. Self-motivated and focused individual with the ability to engage with and lead a variety of suppliers to the journey of compliance. Excellent communication and relationship management skills with demonstration of high-level stakeholder interaction. Pro-active and solutions driven, with the ability to work to strict deadlines with a high level of accuracy. Flexible approach to solutions and highly adaptable to change. Excellent organizational and follow-up skills. This role will be supporting the business development on a global platform therefore ability to travel is essential.
Must be eligible to meet the requirements of export control regulations, including the Canadian Controlled Goods Program and Canadian government security requirements.

About Marshall:

Marshall Canada is part of the 110-year-old Marshall Group of Companies, an independent private organization headquartered in Cambridge (UK).


Located in Ottawa and Moncton, Marshall Canada provides military and commercial customers with a range of world-leading applied engineering services and product solutions across Canada and beyond. Marshall seeks to develop and deliver long-term value to its customers, whilst remaining firmly committed to enhancing the communities in which it operates and creating exciting opportunities for its people.


Within Aerospace, we offer world-leading engineering support and solutions to 18 Air Forces across the globe. From maintenance, repair and overhaul to complex modifications, our highly skilled engineers use their expertise to help keep critical platforms in the air.


For decades, our Land Systems team has been providing configurable, modular, highly advanced infrastructure solutions such as: laboratories, medical facilities, command and control centres, communication hubs and tactical shelters. From the heat of the desert to sub-zero temperatures we have also provided vehicle systems and platform integrations that enabled us to provide protection for people and equipment operating in the most challenging environments.


We are growing and we would love for you to join our team. This is truly an organization where you can have an enormous impact on the world around you. If you want to make your mark in an organization where people really matter, this could be the opportunity you have been looking for.


#LI-Hybrid


#LI-SA1

Marshall Group is an Equal Opportunity Employer

Marshall Group is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, colour, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace .