Job Description

The Agency

The Calgary John Howard Society (CJHS) is a charity that reduces crime and makes Calgary communities safer by helping youth and adults make positive changes and move away from criminal behaviour. We do this by addressing the root causes of crime through housing, education, employment programs and support so that individuals have alternatives to breaking the law. CJHS is committed to restorative justice and an organizational environment that recognizes the dignity and worth of each person. CJHS values diversity and inclusion and welcomes qualified applicants from all walks of life.

The Program

The Program Navigator will function as part of a larger Adult Community Services Team. This dynamic and interactive team provides an array of programming and services targeting adults are or have been criminally involved. A reintegration services model encompasses programming which includes emergency intake and assistance, employment services, and community re-entry support; additional services offered include literacy, and digital literacy. All programming offers client-centered, strength based, trauma informed services and support. The team works collaboratively to provide effective and coordinated services to all clients.

The Position

The Program Navigator will be integral to the effective functioning of all of the Adult Community Services Team and the organization. The position involves client intakes for most of the Adult Community Services Team programs along with some ongoing Case Management for individuals who are not currently involved in a case management program utilizing a client-centered case management approach. This client-centered case management approach includes: Creating client-centered case management plans, navigating relationships with natural supports, goal setting, crisis resolution, accessing addiction and/or mental health counseling, accessing financial support, basic needs, securing affordable and safe housing, cultural connections, systems navigation, and creating positive lifestyle opportunities. Practicing client centered case management, the Program Navigator will build supportive community relationships; complete casework documentation; do data collection; and report outcomes.





The successful candidate will have excellent interpersonal skills and possess relevant education or equivalent experience. Understanding of the criminal justice system, and experience working with marginalized populations is considered an asset. Brain Story Certification considered an asset. A current criminal record check (CPIC) is required (within the past six months).





Your past does not define your future. A criminal record will not disqualify you from employment with us; we evaluate each application individually.

Applications will be accepted until July 18, 2025

Please submit your cover letter and resume to:

https://calgaryjohnhoward.bamboohr.com/careers/232?source=aWQ9MTI%3D

The Calgary John Howard Society thanks all applicants; however, only those


considered for an interview will be contacted.