Job Description

About Generation Chosen

Generation Chosen is a Toronto-based non-profit organization dedicated to enhancing the emotional intelligence, mental health, and life outcomes of youth from marginalized communities. Through trauma-informed programming, culturally grounded mentorship, and community-driven initiatives, we help young people build resilience, leadership skills, and pathways to personal and professional success.

Position Summary

The

Program Manager

oversees the planning, delivery, and evaluation of multiple Generation Chosen programs across schools, community sites, camp locations, and virtual environments. This individual ensures that programming is high-quality, emotionally safe, logistically smooth, and aligned with GC's mission, values, and strategic goals.

The Program Manager will supervise facilitators, support staff, interns, and volunteers, and will serve as the key point of communication between GC leadership, youth participants, families, partners, and funders.

Key Responsibilities1. Program Planning & Coordination

Develop and manage detailed program plans, schedules, and deliverables for weekly sessions, workshops, camps, and seasonal initiatives. Coordinate logistics including space bookings, transportation, food, supplies, and reporting requirements. Ensure all programs adhere to GC's EI-centered, trauma-informed, and anti-oppressive frameworks.

2. Staff Supervision & Support

Recruit, train, and supervise facilitators, youth leaders, volunteers, and interns. Conduct regular check-ins, performance reviews, and team debriefs. Provide on-site support during program sessions to maintain safety, quality, and consistency.

3. Youth Engagement & Support

Build strong, trusting relationships with youth and families. Ensure emotional and physical safety of all participants. Support youth in navigating personal challenges and accessing GC's mental health pathways (Remedy Therapy, Coaches, EI pathway supports).

4. Partnership Management

Liaise with schools, community centres, university partners, referral agencies, and funders. Coordinate partnerships with Elephant Thoughts, York University, TDSB, corporate supporters, and allied service organizations. Support collaborative events, showcases, research initiatives, and community gatherings.

5. Monitoring, Evaluation & Reporting

Track attendance, participation trends, and youth progress indicators. Prepare mid-term and final program reports for funders, partners, and internal leadership. Collect qualitative and quantitative data to evaluate program impact. Support grant reporting and documentation for compliance.

6. Administrative & Operational Duties

Manage program budgets, purchase requests, reimbursements, and supply inventories. Ensure staff comply with organizational policies, safety procedures, and accountability standards. Support onboarding and offboarding processes for program staff.

QualificationsRequired

2-4 years experience in program coordination, youth work, community development, education, social work, or related field. Experience working with diverse youth, including Black, newcomer, and marginalized communities. Strong organizational, multi-tasking, and communication skills. Ability to lead, support, and supervise a multidisciplinary team. Understanding of trauma-informed practice, emotional intelligence frameworks, crisis intervention, and anti-oppressive approaches. Ability to work evenings and occasional weekends during program seasons.

Preferred

Lived experience connected to the communities GC serves. Experience working in school settings, especially TDSB, or with community-based service providers. Experience in mental health program delivery or referral pathways. Valid driver's license and access to reliable transportation (asset, not required).

Core Competencies

Emotional Intelligence & Self-Regulation

Leadership & Team Management

Cultural Competence & Anti-Oppressive Practice

Crisis Management & Conflict Resolution

Strategic Planning & Time Management

Relationship Building & Communication

What We Offer

A dynamic, mission-driven work environment committed to youth empowerment and mental wellness. Professional development in emotional intelligence, mental health literacy, and trauma-informed practice. Opportunities for growth within a rapidly expanding organization. Access to GC's partner networks, retreats, and community events.
Job Types: Part-time, Fixed term contract
Contract length: 3 months

Pay: From $30.00 per hour

Expected hours: 7 - 10 per week

Benefits:

On-site parking
Work Location: In person