Job Description

Job ID: 39211

• Job Category: Project Management
• Division & Section: Fleet Services, Business Transformation Initiatives
• Work Location: Hybrid - Work from home with 2 days in office per week minimum (more days in office are possible, if desired). Main office location is 843 Eastern Avenue with flexibility to work out of 150 Disco Road and Union Station
• Job Type & Duration: Permanent
• Salary: $112,000 - $144,200, Wage Grade 7.5
• Shift Information: Monday to Friday, 35 hours per week
• Affiliation: Non-Union
• Number of Positions Open: 1
• Posting Period: 10-JUL-2023 to 24-JUL-2023

About the position

Join an innovative, dedicated group of professionals focused on improving the way the City moves. Contribute your program management, business transformation expertise and passion for data analytics towards implementing a comprehensive telematics program within the City of Toronto.

The City\'s telematics program will leverage data collected from City-owned vehicles to transform processes and practices related to areas including fleet utilization, maintenance cycle optimization, safe vehicle operation, effective contract management, and new sustainability initiatives.

This is an exciting opportunity for a seasoned people leader with extensive experience implementing system-wide change initiatives, executing complex projects with multiple internal and external stakeholders and focused on team building and meaningful stakeholder engagement.

About the division

With the largest municipal fleet in Canada and one of the most complex fleets in North America, the City of Toronto relies on the Fleet Services Division to provide responsive, efficient fleet management services to City divisions, agencies and corporations that maximize safety and environmental sustainability.

What you\'ll do in this role

As a Program Manager, your duties will include, but not be limited to:

• Manages the development and delivery of a strategic, comprehensive, centre led telematics program within Fleet Services and relevant City divisions, agencies, and corporations
• Supervises, motivates, mentors, and develops a team of diverse professionals, ensuring effective teamwork, high standards of work quality, and continuous improvement
• Work with other professionals within Fleet Services and client divisions to develop innovative data-driven programs that will guide transformational change, particularly around safe vehicle operation
• Develop an asset management plan with accompanying policies and processes to manage the full life cycle of city-owned telematics devices
• Work with staff to develop policies and processes related to the use of telematics data within operations and planning
• Execute regular strategic planning processes with key stakeholders to develop key priorities and activities for the telematics teams
• Oversee contract management and coordination including building and maintaining relationships with key internal and external stakeholders
• Develop financial and data analytics models to inform senior management of progress and track spending
• Write communication materials including council reports, presentations, stakeholder consultation workshop guides, and reports
• Advise and make recommendations to the senior management team within Fleet Services and other relevant senior leaders within the City of Toronto

What you\'ll need to succeed in this role

• Post-secondary education in a professional discipline pertinent to the job function and considerable senior level experience in the management of complex, multi-stakeholder programs which require delivery under demanding timeframes and conditions, or an acceptable combination of relevant education and experience
• Extensive expertise in stakeholder engagement, including the facilitation of key methods like consensus building and strategic planning workshops plus the ability to apply the collected data gathered in the creation of concrete recommendations and action plans
• Strong knowledge of the following: applying an equity, diversity, and inclusion lens; anti-racism and anti-oppression approaches; environmental resilience and sustainability.
• Experience applying change management strategies to systems change initiatives
• Excellent report writing, communication (oral and written), presentation, interpersonal skills and ability to provide timely and comprehensive advice to senior management to assist in evidence-based decision making
• Considerable experience, preparing reports, briefing notes, business cases, strategy and research papers
• Extensive experience in strategic program and project business case development, cost-benefit analysis, industry analysis, and the development and implementation of associated strategies and policies - including the oversight and management of project teams delivering complex projects prioritized in related programs
• Experience leading multiple and diverse projects and change initiatives including but not limited to; organizational performance and excellence, and continuous improvement programs geared at leveraging technology and data to reengineer and automate business operations. Proven track record of innovative and result oriented leadership and the demonstrated ability to promote and foster teamwork and success
• Considerable strategic policy and project management experience in a related field - that includes briefing senior management, contributing to strategic planning, project planning and management as well as stakeholder engagement
• Extensive experience in the development and implementation of policies and programs in the public sector, or equivalent experience with the demonstrated ability to clearly articulate and deliver on goals and objectives
• Experience with financial management, budgeting and forecasting, including program/project financial planning and reporting
• Highly developed relationship building and communication skills with the ability to establish effective working relationships with colleagues, senior leaders, key stakeholders in City divisions, and external stakeholders
• Sound decision making, problem solving and conflict resolution skills, with a history of success demonstrating collaboration, innovation, organization, coordination, and planning skills
• Ability to deal effectively throughout all levels of the organization, political representatives, consultants, and contractors, with a developed sense of discretion, judgement and political acumen to deal with sensitive and confidential matters
• Ability to work independently, manage daily workload, set priorities and meet required deadlines with conflicting demands and changing priorities
• While all qualified applicants will be considered, lived experience as an Indigenous person, a Black person or a member of an equity-deserving group is a strong asset. Please feel welcome to self-identify in your cover letter

Join us

If you are interested in learning more about this exciting role, you can participate in an upcoming information session. You will have the opportunity to ask questions related to the position, the City\'s application process, and what it\'s like to work for the City of Toronto and within the Fleet Services Division.

If you are not able to attend the session, you can request a recording after July 18, 2023 by emailing Nina Dixon, Administrative Assistant at nina.dixontoronto.ca

You will need to sign-up for a (free) Webex account before accessing the information session. This process can take a few minutes - please try to sign-up ahead of the session. Please sign-up here:

Program Manager, Telematics Information Session details:

Date and time: Monday, July 17, 2023 || 4:00pm - 5:00pm

Join link:

Webinar number: 2634 118 7626

Join by video system:

Dial

You can also dial 173.243.2.68 and enter your meeting number.

Join by phone:

+1-416-915-6530 Canada Toll
+1-613-714-9906 Canada Toll (Ottawa)

Access code: 263 411 87626

Note To Current City of Toronto Employees

City of Toronto employees are eligible to apply for the posted job opportunity, but cannot hold two different jobs. To be considered for this job posting, you must indicate that you are a "Current City of Toronto employee" on the on-line application form, and provide your "Employee Number".

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City\'s commitment to .

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. . Learn more about the City\'s .

City of Toronto