Job Description

February 11, 2025

Saint John - Residential Program Manager - Permanent full time

The Organization

Youth Impact Jeunesse is a large accredited and charitable organization that has distinguished itself as a leader in the delivery of residential and community outreach services for at-risk youth. With more than 290 dedicated staff, the agency strives to make a positive difference in the lives of youth and their families by providing support and teaching them helpful skills needed to succeed. Currently Youth Impact Jeunesse operates fourteen residential facilities in seven different communities across New Brunswick. It also offers several community outreach programs within the Greater Moncton area.

Ideal candidates will have a high level of organizational skills, be team players who have a combination of experience and skills related to management/leadership and supporting the needs and care of children, youth, and their families.

This position reports to an Associate Director of Residential Services.

Job Responsibilities/Duties include but not limited to:

• Provide instruction and direction to the staff team regarding their tasks and responsibilities
• Role model work ethic, appropriate conduct and decision making
• Properly manage team dynamics and address staff issues.
• Ensure the completion of all tasks associated with the day-to-day operations of the program.
• Provide quality and effective onboarding to new staff of the program
• Provide regular supervisions, coaching and evaluations to all staff of the program on a regular basis.
• Promote and maintain a safe, non-judgmental, welcoming environment for staff and youth
• Ensure adherence to Provincial Standards, Canadian Centre for Accreditation Standards, and Operational/Personnel Policies, and to report any breaches of these policies to their supervisor.
• Ensure proper implementation of intake, care planning and discharge activities.
• Ensure the safety, well being and basic needs of staff and youth are met and communicated.
• Build and maintain positive working relationships with staff, youth, families, and other professionals associated with the program.
• Attend to community concerns and complaints effectively and timely.
• Ensure that individual and group programs are being implemented on an ongoing basis.
• Complete and maintain documentation practices of the program.
• Maintaining regular and open communication with your supervisor and reporting any significant developments or concerns in a timely manner

Qualities

• Leadership
• Honesty
• Reliability
• Positive attitude
• Displays Initiative
• Learns quickly
• Adaptable

Skills and Experience:

• Demonstrate understanding and experience supporting at-risk youth
• Demonstrate good judgment and decision-making skills
• Experience working together with others as a member of a team
• Strong organizational and time management skills
• Strong communication skills; both written and verbal
• Strong relationship building skills
• Ability to prioritize and delegate tasks effectively
• Strong leadership skills
• Positive stress management and self-care skills
• Excellent conflict resolution skills
• Past work experience in the field of youth care work is required
• Management experience is considered a strong asset
• Strong attention to details

Educational Requirements:

• College diploma or minimum of two years University successfully completed in a Human Services related field.

Candidates being considered for employment will be subject to Criminal Record Check and background check by the Department of Social Development.

Compensation: $,60,200 annually + Comprehensive and competitive benefits package. (Benefits include Eye care, Dental, Life Insurance, Health, Prescriptions, Long term disability and Employee Assistance Program along with an accelerated vacation schedule, Optional pension plan, and other benefits.)

Application deadline: Applications received on or before February 17, 2025 will be considered.

We thank all applicants for their interest, however, only those candidates selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $60,200.00 per year

Benefits:

• Dental care
• Disability insurance
• Discounted or free food
• Employee assistance program
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care

Schedule:

• Day shift

Work Location: In person

Application deadline: 2025-02-17