Job Description

What youll doAs part of the Product Engineering Center Of Excellence, the Delivery Program Manager manages and is accountable for delivery key technical and transformational programs. These program are critical to organizational effectiveness and efficiency through developing and delivering tools that help manage knowledge and performance of product & IT delivery across the organization. Delivery Program Manager will manage multiple programs or initiatives specifically development of knowledge portal, roll out of performance management tool as well as ongoing development of engineering innovation tools including AI for SDLC. The Delivery Program manager ensure adherence to agile best practices within the enterprise to help maintain and promote agile management practices and professionalism. The Delivery Program Manager must create an environment that facilitates positive Squad Member experience as well as provide guidance and management to all members to ensure outcomes are met. You will adhere to the Enterprise Project Management Office guidelines concerning project deliverables and funding requirements.In this role, youll:Manage Delivery of multiple Products and efficiency improvement rollout transformation effortsFacilitates, participates, and collaborates in cross functional Quarterly Planning events (PI Planning) sessions to raise milestones, issues, dependencies, etc.Create and communicate the planning calendars for Iterations and Releases as well as coordinate all lead up activities to the Quarterly Planning Events while summarizing the Quarterly Objectives and publishing them to provide visibility and transparencySupport issues that exceed the capability of a Scrum Master to addressEnsure continuous improvement activities are occurring in the TeamCreate and execute on a retrospective improvement roadmap aligned to overall transformation, by analyzing all activities and actions that have previously been performed and finding ways to improve each process.Identify dependencies and determines how to manage those dependencies without impacting the progress of the Delivery Team. Creates and maintains the Release Board.Create metrics and tools, or ensure adoption of the Agile COE metrics and tools, to measure success and recognize progress of the team. Has the ability to identify and utilize beneficial metrics, interpreting them and course correcting.ole-model and teach the team and ensure adherence to Agile delivery practices as documented in the PlayBookProvide a high level of relationship management, resolving conflicts and enabling discussions between stakeholders, management, co-workers and team members with varied interestsProvide continuous monitoring of project for Management oversight by leveraging various Enterprise Project Management Office toolsRefreshes internal systems on a timely manner to reflect changes when it comes to project Status, RAID and financials registryWork closely with product owner to ensure project and deliverables including financials is in alignment with overall vision and approved budgetWhat you bringEducation in Computer Science or similar is preferredFamiliarity with traditional and Agile operating and delivery modelsTechnical Delivery or software development backgroundExperience in managing large transformations, building internal knowledge portals and building Products Adobe Experience Management10+ years of relevant work experience with Agile, preferably having led large organizational change and transformation initiativesStrong Program Management Skills with hands on experience in managing multiple projectsDynamic, ability to work in a changing environmentExcellent communication skills with proven ability to communicate with internal and external stakeholders at all levels.Proven leadership and ability to influence and maintain focus on sustainable resultsHigh levels of emotional intelligenceExcellent problem-solving, organizational and analytical skills, with the ability to coach and mentor all roles on a Scrum team.Skilled in building relationships and navigating through organizational layersAbility to scale thinking and analysis from strategic to detail and vice versaExecutive presence; strong facilitation and presentation skillsConflict resolution and effective mediation and influencing skillsVery strong customer and delivery focusNice to have:Knowledge of Retail Business/Technology background and experienceProject Management Professional (PMP), SAFe Certified Scrum Master, Certified Scrum Practitioner (CSM) or Certified Scrum Coach (CSC) or equivalent formal education in AgileSpecific experience in Agile methodologies such as SAFeOther skills:Laser-focused on serving the needs of the team and stakeholders, creating an environment where the team feels safe to learn and experimentAssertive, with the confidence to be the voice of authority without having official authority - not afraid to do what is best for the teamBrings a high-energy and passionate outlook to the job and can influence those around themAble to build a sense of trust and rapport that creates a comfortable and effective workplaceAlways questions the status quo and looks for ways to work more effectively#LI-GS1About UsCanadian Tire Corporation, Limited (CTC) is one of Canadas most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.Our Commitment to Diversity, Inclusion and BelongingWe are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.AccommodationsWe stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

Canadian Tire