At LUMINOR Environmental Inc., we design and deliver innovative Ultraviolet (UV) water disinfection solutions for homes, industries, and regulated markets worldwide. Recognized as a leader in water treatment technology, we've earned multiple Deloitte Fast 50 and Technology Fast 500 awards in 2021, 2022, and 2023.
Why Join Us?
As a Program Manager, you'll play a crucial role in driving strategic initiatives that shape product success and elevate customer experience. This is a high-growth role with opportunities to expand your skillset and take on diverse challenges.
About the Role
Reporting to the VP of Operations, the Program Manager plays a pivotal role in connecting and aligning engineering, marketing, production, operations, and sales on product and customer-related initiatives. The Program Manager ensures seamless execution of programs such as new product launches and onboarding large accounts, while driving process improvements and managing risk. You'll oversee cross-functional collaboration, customer engagement, and program governance to deliver projects on time, on budget, and to specification.
Key Responsibilities
Program Planning & Execution
Define scope, deliverables, resources, budget, and timelines for new initiatives.
Coordinate cross-functional teams to ensure alignment and timely execution.
Monitor tasks, activities, and costs throughout program phases.
Establish change management processes for product revisions.
Customer Engagement
Partner with customers to define product specifications and contractual terms.
Manage expectations and ensure commitments are met.
Support onboarding of new customers and OEM setups.
Process Development & Compliance
Draft and implement SOPs and processes in collaboration with internal teams.
Ensure adherence to governance and compliance standards.
Identify and mitigate program risks proactively.
Reporting & Analysis
Track and report program status at regular intervals.
Provide updates on costs, timelines, and open issues.
Prepare weekly and monthly reports for stakeholders.
What We're Looking For
Post-secondary education in a technical or engineering field, or work experience in a related discipline.
2-5 years of experience in program management, project management, or leading teams in a related industry.
Strong communication and interpersonal skills.
Detail-oriented and process-driven with ability to manage complex programs.
Strong organizational and leadership skills, with the ability to manage multiple projects simultaneously.
Proficiency in Microsoft Office and project management tools.
Familiarity with change management and process improvement methodologies.
Professional designation or eligibility is an asset.
What We Offer
Competitive compensation and bonus incentives
Extended medical benefits and insurance
RRSP program
Birthdays off
Opportunities for professional growth and development
Join a team that values innovation, integrity, and sustainability
Please note that LUMINOR is an Equal Opportunity Employer that is committed to inclusive, barrier-free recruitment and selection processes. Please let us know if you require accommodation at any point throughout the recruitment process.
Successful candidates must have legal authorization to work in Canada on a full-time basis. Only those selected for an interview will be contacted.
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