Job Description

Hi. We're Trellis.

Trellis works with young people, adults, families, and communities to unlock their potential and support their growth. We are focused on generational change by providing a spectrum of services for people of all backgrounds, including those with complex needs. Our programs improve access to resources, develop family and community supports and build people's capacity to deal with life's challenges.


With our support, people from all walks of life are empowered to move beyond systemic barriers, cultivate great outcomes and reach their full potential. We're Trellis - and we're always growing!

Our Values

Our values not only define who we are but also support Trellis to achieve our vision of everyone reaching their full potential.

Courage:

We willingly embrace growth, and don't see it as optional

Empathy:

We relentlessly care about the growth of others and won't let anyone go unsupported

Learning:

We choose to grow through uncertainty, even when the status quo feels easier

Impact:

We go beyond what seems doable and prove that growth is possible.

Our Commitments

We are committed to fostering a culture of inclusion and connectedness, where everyone is welcomed. We believe in creating a workplace that celebrates diversity of our teams, our program participants and reflects the communities we serve.


We are committed to active reconciliation in alignment with the Truth and Reconciliation Commission 94 calls to action and the United Nations Declaration on the Rights of Indigenous Peoples. Reconciliation is a highly valued and integrated part of our culture and work. Trellis' reconciliation journey is intentional with meaningful engagement from team members both collectively and as individuals.

What Trellis Offers

We provide people with meaningful work and are committed to offering equitable total compensation to all staff. This includes the following benefits:

Flexible Health & Wellness Benefits

Free and confidential support through the Employee & Family Assistance Program

Paid Vacation, Sick Days, Wellness Days and your Work Anniversary off

Ability to swap statutory holidays for other days of importance to you

Consistent Training & Development Opportunities

Diversity and Inclusion embedded into everyday practice.

For more info on Trellis Society, visit www.growwithtrellis.caor find us at @TrellisYYC on social media.

We're Trellis - always growing and we're looking for passionate people who want to grow with Trellis!

The Role: Program/Team Lead - Hubs

(Full Time | 12-Month Fixed Term Contract | Maternity Leave Backfill)

Trellis Society is seeking a Team Lead to support our After School, Youth Programs Kinder Care and Ready, Set, Go! Preschool programs. The Hubs Lead ensures optimal operation and performance is maintained and in alignment with program priorities as well as portfolio and organizational vision, values, and goals. In collaboration with the program managers the Hubs Lead is responsible for all cross-site scheduling; supervision of relief and float staff; all functions of the Make Shift data base including scheduling, relief staff list management, ensuring program ratios are met for all Hub sites; adherence to licensing across sites; as well as supporting the Administrative Support Worker with Avocado system management, registration and program enrollment as needed.

This is a full-time position (37.5 hours/week) and requires availability for a 10am-6pm schedule Monday-Friday with flexibility for evening events.

This position is a Maternity Leave coverage with possibility of extension.

Key Tasks & Responsibilities:

Supports with onboarding and supervision of applicable part-time and relief staff throughout Trellis Hubs Supports managers with the scheduling and shift coverage of childcare programs at all Hubs Work in collaboration with Program Managers in ensuring individual program needs are met in addition to promoting shared processes, vision and values across all spaces. In collaboration with Program Managers ensure licensing requirements are met for staffing ratios Being present in programs to allow for mentorship and coaching to happen in real time, and support when needed Responsible for program scheduling and auditing in Makeshift across sites Support the Hubs Admin in Avocado system program registration during high volume times. Support the Hubs Admin in Survey Prep and Administration and roll up. Ongoing program orientation, training and development of frontline staff. Engage and model respectful and appropriate relationships and professional boundaries with children, youth, community and staff team. Work collaboratively with internal and external stakeholders to support the operations of the programs. Be aware of and assist in implementation of accreditation standards, licensing requirements and health and safety protocols and procedures. Provide coverage in Hubs programs to meet staffing ratio as required

Knowledge and Skill Expectations:

Required Qualifications:

A degree or diploma in Human Services or Education field with at least 3 years of experience working with children, youth and families

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Level 3 ECE, already obtained or in the process of application. Criminal Record Check with vulnerable sector search and Child Intervention Record Check Valid driver's license and access to reliable vehicle Proven ability to coach and mentor others, provide in the moment feedback and performance support

Core Competencies:

Strong communication skills, including verbal, written, computer literacy and active listening. Strong relationship building skills and a good understanding of and ability to appropriately apply behavior management skills with individuals and in group settings. Conflict management and decision-making skills. Strong program planning, organization and time management skills

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Commitment to continual professional and personal development. Excellent written and verbal communication skills Proficiency in Microsoft Office and ability to learn new database systems

Knowledge and Experience:

Advanced knowledge in developmental needs of children and youth including Developmental Relationships, Social Emotional Learning and Natural Supports Framework Culturally competent and an understanding of diversity, issues and/or barriers children and families experience Knowledge of supervision models and staff development practices Demonstrated commitment to professional development and continuous learning Understanding of Trellis organizational mission, strategic priorities, and policies

Reporting Relationship:

This position directly reports to a Trellis Program Manager

Join Our Team

The resounding impact we have on individuals and communities is thanks to our network of passionate, open minded and dedicated staff who are committed to the work they do everyday. We're always growing and we're looking for passionate people who want to grow with us! People who are eager to make an impact while continuing to grow their expertise. We appreciate your interest and thank all who apply, but only those selected for an interview will be contacted!