Job Description

About KidsUnited

KidsUnited

is a leading early childhood development brand that uses soccer as a tool to support physical, social, and confidence-building skills for children aged

1.5-9 years old

. As KidsUnited launches in Canada, we are building a passionate team focused on exceptional family experiences and long-term community growth.

Position Overview

The

Program Enrollment Associate

is the first point of contact for families and plays a key role in delivering an outstanding customer experience. This role combines sales, customer service, and front-of-house operations, supporting enrollment, program inquiries, and special events such as birthday parties.

The ideal candidate is

self-motivated, organized, personable

, and comfortable working in a fast-paced, family-focused environment.

Key Responsibilities

Welcome and assist parents, children, and guests in a friendly and professional manner Respond to inquiries via phone, email, and in person, providing accurate program information Follow up with prospective clients and support enrollment through effective sales conversations Maintain accurate records using the KidsUnited CRM system Support and execute referral and lead-generation initiatives Process cash, debit, and credit card transactions accurately Schedule and support birthday parties and special events, including weekend shifts Ensure the front-of-house area is organized, welcoming, and aligned with brand standards Meet or exceed individual and team sales performance goals Work collaboratively with coaches and management to support daily operations

Qualifications & Skills

Required:

Previous sales or customer service experience Strong communication and interpersonal skills Ability to multitask and remain organized in a busy environment High school diploma or equivalent Comfortable working with families and young children Ability to work collaboratively as part of a team Flexible availability, including

evenings and weekends

Assets (but not required):

Experience in membership-based, fitness, or family-focused environments Experience working with children

Employment Requirements

Legally eligible to work in Canada Successful completion of a

Vulnerable Sector Check

Ability to stand for extended periods and perform light physical tasks as required

What We Offer

Competitive hourly compensation Supportive, team-oriented workplace culture Fun, energetic, family-focused work environment
To be considered for this role, please submit your application to burlington@kidsunited.com. If we accept your application, we will be in touch to schedule an interview. We look forward to hearing from you.

Job Types: Part-time, Permanent

Pay: $18.00-$22.00 per hour

Benefits:

On-site parking
Work Location: In person